Reuse HR Conditions in different HR Criteria
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02-17-2025 01:32 PM
Hi,
We have implemented Employee Center Pro. We have targeted content to HR, Managers, and by country, with a few more granular elements.
We discovered that HR needed more than just people in the HR department. This meant we had 2 options:
- Create a new criteria and add it to each article/ record producer
- Modify the HR Condition in the current HR criteria.
We opted to do option 2. The problem was that the HR criteria was also country specific, ex: HR in the US, HR in Canada, HR in the UK, etc. This meant we had to modify EACH HR condition for each HR Criteria.
It looks like there is a way to create an HR Condition and apply it to multiple HR Criteria's, but we were unable to make it work.
I added "New" set the conditions, and it appeared in the list. However, even when I modified the filter to be "HR Criteria = HRC-HR-US or HRC-Other-US, it looks wonky and still doesn't work.
Is this right? I worry that if we have to continue to tweak HR Criteria rather than add conditions it could become difficult to manage.

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02-17-2025 03:22 PM
By the looks of your screenshot, you might be getting confused with the UI and you're filtering the related list ( a platform feature ) which is different to how the HR user criteria applies.
You're correct in that HR user criteria can be re-used. This is helpful for creating generic criterias as such:
- All active contractors
- All UK employees
- All staff in department XYZ
Are you wanting to then compound these? So say you have a HR criteria called UK department contractors, where you then add 2 HR criteria conditions, they'll act in an AND condition rather than an OR?
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02-18-2025 06:01 AM
I want to create a reusable HR Condition to apply to multiple HR Criteria.
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02-18-2025 06:03 AM
I should add, in the 2nd screenshot, I have the new condition "HRC-CWR HR-US" that I added. I would like to then add that condition to other HR Criteria. Because I haven't figured out how to do this, I keep modifying the conditions on every HR Criteria.

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02-18-2025 08:27 AM
- Created a new HR Criteria called 'All Actively Employeed UK Contractor Personnel'
- Via the related list used the 'new' option to create a new criteria
- Create a new HR condition called 'Location: UK'
- Select Submit and return back to the HR Criteria
- Repeat step 2 to create a new criteria
- Create a new Criteria called 'Employee Type: Contractor'
- Select Submit and return back to the HR Criteria
- Repeat step 2 to create a new criteria
- Create a new Criteria called 'Active Employment'
- Final outcome is as follows, a group of conditions that can be re-used
Re-using the criteria conditions
To re-use the criteria conditions I created, I'll create a new HR Criteria
- Created a new HR Criteria called 'All Actively Employeed USA Contractor Personnel'
- Via the related list used the 'edit' option to create a new criteria
- Move the existing criteria we want to re-use over to the right bucket by selecting them and using the > arrow, or double clicking
- Select save, we can now see the criteria added in the related list.
- The additional USA criteria needs to be created for our needs
- Final outcome is: