User not able to download the link attachments on the catalog form.

Anushka
Tera Contributor

Hi,

We are facing an issue where the user is not able to download the attachments on the catalog forms link. And same he is able to download on other lower environments with no other roles or groups access. The attachment is is coming from the sys_attachment table. The attachments are can be downloaded in 2 languages Dutch and English.

Attaching a snap shot where if the user is clicking on the link its taking it to the blank page.

Please help us with this issue. 

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