Workspaces vs Employee Center?

Yuriks
Tera Contributor
Workspaces have nice look and feel, fast, customizable.
Can Employee Center be fully replaced with a portal built on Workspaces? 
1 ACCEPTED SOLUTION

The article I referred to contains some points on what's missing when working with workspaces, such as a limited support for the Service Catalog.

You can use those pointers as a starting point for listing your pros and cons.

View solution in original post

3 REPLIES 3

OlaN
Giga Sage
Giga Sage

Hi,

Although it's technically possible (most parts at least) it's still not recommended.

Some parts of Workspaces cannot be done, or have very limited support compared to ServicePortal/Employee center.


For reference:
https://www.servicenow.com/community/next-experience-articles/ui-builder-and-service-portal/ta-p/237...

Yuriks
Tera Contributor

Thanks @OlaN . I agree it is generally a good idea to go with prebuilt. But WS look good and seem to be easy to set up, not sure what we are missing by using them vs ESC.

 

So trying to define detailed pros and cons 


PS thank you for the article, useful. 

The article I referred to contains some points on what's missing when working with workspaces, such as a limited support for the Service Catalog.

You can use those pointers as a starting point for listing your pros and cons.