Your requested wait time is about 1 minute? in agent chat where this text is coming from ?

Rahul Kumar Sh1
Tera Contributor

‎07-17-2024 10:54 PM

RahulKumarSh1_0-1721281779939.png

Under ESC portal Agent chat window where is this above text is coming from, I need help on where this above text " Your expected wait time is about 1 minute " is coming from ?

 

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Subham_
Tera Contributor

‎05-06-2025 08:59 AM

Hi Rahul,

 

have u got solution?

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