Forum Posts
ESC Mega Menu Level 2 and 3 Configuration
Hello, I was wondering if there was a way to configure how Level 2 topics (with no level 3 assigned) are displayed within the extended mega menu. For instance, if I have a 4 column menu and I want each Level 2 topic to be displayed 1 in each column a...
Adjusting the banner image in employee centre
How do we adjust the width of and height of the banner image set in the ec_homepage?
Creating a link that would show a modal using content publishing / content experience
Is there a way to make a modal show up using a link in a content (rich text)? I tried adding an anchor tag to toggle a modal, but it is not working.
Unable to change taxonomy
In the documents for setting up Employee Center it notes to Clone the existing taxonomy (Employee) and then change to the one you created, this way you can revert if neededWe cloned Employee and called it IT TaxonomyWhen I go to the portal page and d...
Resolved! Missing Banner Menu
We just installed Employee Center Standard in Dev and Production, and we appear to be missing the Menu Bar in the header It should look like this But ours looks like this Any Idea how we can get the menu?
Seeking Advice for Upcoming ServiceNow Interview with Genpact
Hello, ServiceNow Community! I have an interview scheduled with Genpact on the 29th for a role in the ServiceNow domain, and I’d love any advice or insights to help me prepare. I’m a fresher currently and I hold certifications as a ServiceNow Adminis...
Announcement - widget
Hi All, On the portal we are having banner i am able to restrict the users who see the banner can the same be applied to widget announcement . On the announcement page there is can view related list , i want to know which script include is achieving...
I would like to change the background color of the red framed area of the Employee Center to gray.
Hi, I would like to change the background color of the red framed area of the Employee Center to gray.I would appreciate it if you could tell me how to do this.Thanks.
Having an issue using "Drag and Drop" widget on ServiceNow Catalog Items
I am having an issue installing the drag and drop widget on all Service Catalog Items. I have looked at different articles but having a hard time using the function. Any input would be great!
Resolved! does user need license for this?
hello everyone,in my approvals widget, i want user (approver) to be forced to enter a comment before rejecting. and i want this comment to be saved in a specific field of that record. what i want to know is, can the approver do this without a licens...
What generates the Knowledge To-do's task?
I created a Change Request which generated an approval along with a knowledge approval request. I am trying to get clarification on how the Knowledge approval request is generated because we want to cancel it. This seems to be with all tasks in the...
Taxonomy/Topic page in Mobile
I wish to show the items by Taxonomy/Topic as the demo screenshot below.But our mobile does not have 'Support' icon, when click in it's displays 'Recent Services' and 'Browser Service' tabs and display item by Catalog. I have followed the instruction...
Multiple "No results/matches" displayed in AI search
After upgrading to Xanadu (from Vancouver), the 'Faceted Search' widget displays a "No results generated" message for Genius Results. This message is redundant when there are no search results, so we are looking for options to remove the message from...
Change quick links display for ESC homepage
I am trying to change the look for my quick links on the homepage. I see we have some variations available to us to change the display. I would like to know is it possible to put the links into columns so that it doesn't take so much real-estate. ...