Hello All,I have a requirement to ensure that the OOTB portal anlaytics for ESC homepage and other pages like request, incidents, etc all match the data in the main system (per day)*NOTE that we could check user experience analytics also https://docs...
Hello experts, By default, My items widget show logged in user's tasks, request and surveys. But I have a requirement that to add more item to this widget such as logged in user's assignment group tasks etc... When I look at widget's script, I still ...
Hi,Please tell me how to change the white border in the upper left corner of the ESC to another color.Thanks.
Hey, I was wondering, if i have a section in a view with some fields, and all of the fields are empty, does Servicenow show this section? If servicenow doesnt show the section (if all information is empty) is there a configuration how to change this?...
At the moment, I'm using the following out of the box widget 'My Active Items' on the employee centre portal: However, there are certain options on this widget that we don't want to show as they are irrelevant on the employee centre portal. We're loo...
The chat icon is showing perfectly at bottom right corner in one instance but in other instances, it is showing slightly above. How to fix this? Please help. Instance 1: Instance 2&3:
Right now, when I attempt to add a comment to a ticket in Employee Center, it shows up as a Work note. We have two asks for this.1) Comments made from the Employee Center should be done as an Additional Comment, not a work note.2) Work notes should ...
Hi,I want to narrow the width above ”How can we help？.How do I do this?Thanks.
I have a requirement about the employee center portal to configure the "My active item" list view like same as attached image below So what we want do to achieves for this view please suggest
We have just put in Demand Management in the client's instance of ServiceNow. We also have Employee Center installed on the client instance. What we are looking for is a way to display the assessment while in the Employee Center, as stakeholders wi...
Hi!Im testing PDI the new 4 level menu, but somehow cannot add additional category next to Technology services. I have went to Taxonomy, cloned the employee taxonomy. Then added new topic which is parent and have child items under it with catalog ite...
Hi,I want to delete the "- Home Page" part of "Employee Center - Home Page".How do you do this?Thanks.
Hi @all, Unfortunately, "my Favorites" widget only shows the short description instead of the name or title of the request.Any suggestions or tips? Thanks the highlighted titles are actually only my short description
Dear all,anyone use the Portal Browse Taxonomy widget, and also face this issue?The list of Catalog Items rendered does NOT differentiate between Catalog Item vs Order Guide.For the Order Guide, the link still points to: https://?????.com/esc?id=sc_c...
Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!Whenever a user who is trying to lookup their approvals on ESC Portal, Can we narrow it down t...