Hi All, We are currently in the process of migrating to ESC and have set up our new taxonomy; we have our taxonomy set in the following simplified structure: Homepage > Technology Services > 9 child topics relating to different catalogue categories. ...
Hi, when I add the Homepage Search widget to a portal page, even on a page where the widget is already present and correctly sized, the new instance of the Homepage Search widget appears significantly larger. I’ve checked the settings, and they are i...
Hi guys, I have encountered 2 issues at the Employee center. 1. My active itemsActual: The request doesn't show the request information on the My Active Items widget. Expect: I want to display the name of the catalog 2. My tasks approvalActual: The r...
Hello All, We have a requirement wherein the "Requested due date and time" should accept date/time based on the selected Request type. For example: When Users choose Request type: “Update” or “Archive.” user is able to set a due date between 3 and 8 ...
Question About Learning ServiceNow!!! I hope you are doing well. I want to start by expressing my excitement about working with ServiceNow. As I explore this platform, I have a question: Do I need coding or scripting skills to use it effectively? I c...
I am trying to configure Employee Center on UTAH for the first time, albeit a bit late to the party. When I search on the home page at the top or where it says 'How can we help?' I don't get the results I am after or similar to those I get on the Ser...
Hello Hope you are well. We are planning to use Onboarding and Transition; however, I do not see or don't know yet if the Onboardee can assess the portal to provide more info before joining. For example, prehire—we want some details from the Onboar...
I'm having problems with the lab.service-now.com (it spent 6.5 hours ina "waking" state) and the ai chat help isn't helpful, and the community board is not new-user friendly, and so I'm wondering if there is a discord server somewhere where I could g...
folks, when I use New Hire Onboarding (Demo) item on ESC, when filling all the mandatory fields, and then clicking 'Submit' - and result: nothing happens, has anyone seen it? I was able to replicate the same on my 'training' instance too. any help ...
I try to deactivate user but i'm not able to do. I need drop a screenshot with you Please share the steps what i need to do. Error message is #The user cannot be inactivated as it would leave fewer than the configured 1 active application administra...
Hi All, I have an issue of employee center quick link form. There is quick link of "Browse Catalog" which is reflected on "emp_taxonomy_topic" page. So I am facing an issue on search bar tab under the page. It is displaying the code if we are searchi...
Hello everyone , Recently we have upgraded our instance to Washington and noticed few changes to "My Requests" widget in Service Portal. New tabs are added called "Submitted Request" and "Drafts". Please find the image below When i clone the same OOT...
Hi,I would like to change the colour of the cross to remove the selection in a reference field to for example red, to make it a bit more visible for my users. However I cannot seem to change it.I have found that it is called a select2-search-choice-c...
in employee center can we make footer page as dynamic by using glidequery?
Is it possible to validate the logo, logged in user initials, header button names validation in employee center pro using ATF test scripts? If so can anyone help with the steps. I used component ui(custom ui) and tried to retrieved the components; bu...