Resolved! incident
I'm trying to customize a form in ServiceNow and need to keep the "Insert" and "Insert & Stay" buttons visible even after the form is submitted. Can you provide guidance on how to achieve this?
Forum Posts
Resolved! workflow
I want to set the short description of an RITM dynamically based on the operation and the account name variables in the form. The short description format is operation + 'for' + account name.How can I achieve this through workflow run script
Which Role require to add comments while approving RITM from Employee Center portal
To add comments while approving RITM from employee center which role require to the approver? to approve "approver_user" role is enough but to add comments which role is sufficient than "sn_request_write " role?
How to edit Task page in ESC portal so that we can update the fields
Hello My ESC portal my task to looks like But, I have to customize the above page like below image, and I want to add some editable field with a submit button under my task to-do, so that i can update some required fields, after that I have to make ...
Resolved! which is better for carrier growth . is it servicenow or genAI
Hi, I have 20 years of IT experience and currently working as a service owner. I am thinking to switch over as service now developer. but somebody advise me to move GenAI instead of servicenow as after 2 years genAI would have good market compare wi...
Resolved! Mega Menu - how to access the main parent topic page?
Hi, we are creating a page for each main parent topic page for the Taxonomy in the mega menu. When user click on the taxonomy menu it opens the menu modal having access to all topics under the parent topic, but how does the user access the main paren...
Mega menu - using taxonomy, how to get to the main topic page?
Hi, when the taxonomy menu is in use, how does the user access the main parent topic page?In this screenshot, is it by clicking on the Browse all left button at the bottom that the user can access the main Help Center Page? Thank you
Onboarding HRSD ( new hire )
Servicenow (HRSD) integrated with Workday. We have new hire onboarding module. Daily job run between workday and Servicenow , report get pull and land in new hire profile staging table and from those records lifecycle event case are created . Some...
Default News Publish Plan Creation
Hi! I know there are some default OOB publish plans for news content, which includes the News Center page. Is it possible for me to create a new default publish plan whenever someone on our team creates news content so they don't have to remember a...
Txonomies child topic.
Hi All, i have created a new taxnomie in the esc portal, in the taxonomie i have few child topics.1. And only one child topic is visible in the esc portal header. why only one is visible?2. For that one child topic i need add a drop down function, in...
Resolved! Attachments are not visible to External end user in Supplier portal.
Hi Team, In our instance, Supplier portal configured, and it is only available to snc_external users only. If Supplier fulfiller attached anything or Supplier End user attached any docs, JPG, PNG etc.... It is showing as mentioned below: Please let m...
How to Push Emergency Announcements to Employees in ServiceNow
I'm looking for a way to push emergency announcements to employees in ServiceNow, specifically during a disaster or other critical event. The goal is to reduce the number of inquiries to HR during these times.For example, we want to provide employees...
Employee center portal
Hi All,I want to change the color of a text in widgets , but i am unable to find the css class by inspect element . Need your help on this. Is there any other way to find the css class name of this. Thanks in advance.