How to add comment box for RITM Approval same with Change request Approval
I want to add comment box when approval for RITM same with Change request approval in employee centerChange approval widget:RITM approval
Forum Posts
Hide Virtual Agent for Specific role
I would like to know if there is a way to hide the Virtual Agent icon in our Employee Service Center (ESC) portal for a specific role. Currently, we can display the Virtual Agent icon based on role permissions, but my requirement is to hide it based ...
Topic Contect Widget List View in ESC
Hi Community,I have a question as for Topic Content Widget in ESC. (This is Default View: card)When a user come into the Topic Content Page, they see catalog items as card view.(This is what I want to set as Default, list)I want to see them in List...
Anyone has Employee center Pro available to Prehires
Hi There, Anyone has Employee Center Pro made available for Prehires? Can someone share with me how it is done in thier organization? Do you make all catalog items available to them? Have you built any page visible to them or microsite? I'll really a...
adding a close button to the task record in the esc portal.
Hi all, i have configured the to-dos list with my custom table but i don't how to add a close button in the project task when its redirected to the project record in the portal. for reference please go through below images.
Is there a way we can only restrict cases on the portal level
We need to implement a mechanism to control case visibility and updates at the portal level rather than the platform level. Currently, a Business Rule (BR) restricts users from viewing certain cases based on their permissions. However, there is a nee...
Knowledge articles not showing up in Topic Content
Hi SNOW Hive, When I first created a child topic, I did add the knowledge category to it using the related link. However it seems like we have to do that everytime we publish a new knowledge article within the same category. Is this a bug? Any leads ...
Is it possible to migrate an entire portal to nowmobile?
Hello, I'm new here and I have a question about nowmobile. I would like to know if it is possible to migrate all the functionalities of a portal, like /sp, to the nowmobile app?If it is possible, how can I do this?
Employee Center: Menu Item
Hi All,I have configured a menu item on table "sp_rectangle_menu_item" which direct to the page which has content visible based on user criteria. If the user does not match any user criteria I was landing on a blank page. So instead of that I wish to...
Five9 chat on employee center
Hi. Has anyone integrated a Five9 chat service with the agent chat on Employee Center? Do you know if it's possible? Thanks!
I have created a new welcome banner in the esc portal home page.
When i created the welcome banner from the content publishing application,content publishing> content library> create new. content name is mandatory so i need to give something, but the same thing and some info is appearing in the portal, may i know ...
Resolved! Expandable Menu for Taxonomy Topics in Mega Menu
Hello, I have a request where we are trying to build out our Employee Center Mega Menu. The request is to have page links in the taxonomy topics to specific request. The ideal configuration we would like is to have expandable menus when you hover ove...
EC Pro for Newhires
Hi There, We are migrating to EC Pro. Currently, we have a Onbording page with to-do widget and Videos that is visible sn_hr_sp.hrsp_new_hire role. I have turned on OOB EC Pro. We have mapped our Taxonomy and Content and we are good on that piece. ...
Resolved! Is it possible to show only first 3 Carousel dots in the widget banner?
Currently we having around 26 carousel dots in widget banner as shown in the below image. Can anyone please how to restrict the carousel to show only 3 most recent items(carousel dots) in the widget banner.
Resolved! Hide the "Request , Knowledge" label from Employee Centre tiles
Does anyone know how to hide tile labels as per the subject above ? It is frurstrating for a customer of ours as we have the create incident tile but it is clearly not a request. See Screenshot below.
