In virtual agent chat survey default selecting 1st value i need to remove default selecting
Hi All,survey is triggered in Virtual agent by default its sleeting 1st value i need to remove default selecting
Forum Posts
How to display RITM numbers Instead of REQS in My requests OOB widget
At present we are displaying REQ numbers by using OOB widget (My requests) configurations but i need to change that to display the RITM numbers
Resolved! How approver can search cases in the typeahead search
Hi Team,How approver who is part of the case can search their cases in the typeahead search. Thank you!
Resolved! Make topic non clickable?
Hello,Is it possible to make the 'test 1' topic non-clickable? I have placed it there to hold "test 1.1" underneath, and I want "test 1.1" to be clickable, but not "test 1." Does anyone have any ideas on how I can achieve this? Thanks!
How to save Workplace Reservation Additional Details
Hi everyone,I am trying to create a reservation system, and according to the official documentation, I created a record producer to add additional details, but after submit the record, the variables I just added are gone on the additional details scr...
My Task Employee Center
Hi, In My Tasks of Employee Center OOB, we have the action Approve/Reject for the approval tasks.Which was not available while I was trying to Implement for customer staying close to OOB. Please suggest the solution to achieve this.
How we can generate a word document and attached to the HR ticket after submitting the hr form
How we can generate a word document and attached to the HR ticket after submitting the hr form?
Weeks are displayed with no order
Hi Can anyone please let me know why weeks are not in order, please check attached image
how to add new icon link in esc
Hi All, I want in esc portal new icon link to be added. what steps i need follow to achieve this. Additionally: I found this page https://nowlearning-nlinst02042299-0001.lab.service-now.com/sp_instance.do?sys_id=b87a41f41b3ba914ba82a8a9ab4bcbba&sys...
all hrsd modules are not availabie in my filter navigator
even after multiple attempts all hrsd modules are not availabie in my filter navigator can anyone help me to achive this #hrsd
Employee Center search exact match results in form view
Hi ServiceNow, When we search in employee center for a req # or ritm # and it returns a result for an exact match, that result brings us to the form view instead of the EC pages of request or RITM. How do we configure the exact match result to take u...
Add report to SOW landing page
Hi,I created a report in sys_report table and I want to add it to SOW landing page as a list under "Incidents assignes to you".I duplicated the service desk landing page in ui builder but I cant find a way to add report. Thanks, Sahar.
Is there any way to increase the number of vertically stacked tiles in the content experience widget
In Vancouver or Washington, how can we increase the number of vertically stacked tiles in the content experience widget from 2 to 3 or 4? Or make it dynamically display?
Serviceportal header menu item remove hyperlink?
In Service Portal I want to remove the hyperlink from menu item. Please advise how to do it? Followed this - Solved: make a topic in employee center a hyperlink - ServiceNow Community add menu items or edit existing menu items not availed i have ad...
