Hi all,We are configuring the employee center. As a part of it we have added the catalog items to employee center.But the thing here is the icons of the same catalog items are trimmed off while the view is complete in Service portal.Kindly suggest a ...
Hi ,We have enabled OOTB Employee Portal and found that GLYPH icon for 'ESC Social Icons' are not visible on the footer.we have already checked for menu items and all records available in the instance. Can some one please help on this.
I created a catalog item with associated variables/questions using the catalog builder. When I tested the item in the Service Catalog, it worked fine, but when I did the same testing in the employee center, I noticed that the item variables/questions...
Hi, I was wondering if someone can help me with this issue: When I click out or I click somewhere else on my EC page the background color becomes black (see the image below) I tried editing the CSS class "Focus" but is not working, not sure if someon...
On esc_knowledge_home page, we see that KB Categories - KBv3 widget displays empty categories or non-published. There is a property (glide.knowman.show_only_populated), but this property applies only to Knowledge v2 pages. Since we use esc_knowledge...
When you update Employee Center to version 31.0.3, some changes are applied to the My Items widget that totally break any styling that was applied prior to the update. This occurs because the new version is updated with new classes, so any custom CSS...
Hey Everyone,I am looking to add another subject to this bar in the ESC. I want to leave IT but also add a few more. I added a new option to the taxonomy but its still not showing up.
Hi, I'm fairly new to Employee Center Pro Kiosk and just started exploring about it in SN docs and in my PDI. Apparently this is a new functionality by SN for deskless and shift workers. Usually in Employee Center portal (/esc) , by using advanced po...
Check out below applications which may be useful: Add Progress Bar to ESC Portal Page Add multiple catalog items to order guide Add wordcount and print functionality on knowledge article (Portal) The speaking Portal Adding all multi-row...
I have a specific article which I want to make favourite by default to all the users. I wrote this BG script for testing: (function() { // Define the reference table and document ID var referenceTable = 'sn_cd_content_news'; var referenc...
Hello, can anyone advise me as to why my connected content under my topics for my taxonomy would not be showing in the Employee Center? For example, I have made sure my onboarding form was active and listed availability was desktop and mobile. I also...
Hello All, Can anyone help me to give the answers of this question's?@AnirudhKumar 1. What object do we use on the client side to pass data to HTML/server ?2. What object do we use on the server side to pass data to HTML/Client ?3. What is the easies...
Hi , I have added new topic with two child topics in EC texonomy.After sync heirarchy i can see topic in EC page but child topics are not showing up.When i do syn it shows above error,its means sync is done successfully?
Hi Team, How to send a notification to the assignee before SLA is getting breached. We have created a custom workflow but we want to trigger the notification before 2 days of the breach time. Please check and provide your inputs. @Ankur Bawiskar Tha...