Hi Team, How to send a notification to the assignee before SLA is getting breached. We have created a custom workflow but we want to trigger the notification before 2 days of the breach time. Please check and provide your inputs. @Ankur Bawiskar Tha...
Hi All,I have a requirement to setting up the priority of HR case based on the selected HR service, Category and Subcaytegory.I created a Decision table and execute it from flow designer. Both are tested and working fine giving correct output. But wh...
Hi Team, I am trying to add employee vacations to servicenow calendar.how to get servicenow calendar in instance?which modules used to add vacation list in snow?once added is this data comes on calendar? Thanks,
Hi, Can someone help me two requests belowBenefits of using Service CatalogRequirements action plan for Service Catalog.
The mega menu seemed to be working before updating our plugins to Employee Center Pro and now I cannot get the mega menu to show. I have the taxonomy active and have tried cloning it and associating the cloned taxonomy but it is not working. I only s...
As a ServiceNow Partner, when does the list of our employee certifications update? I'm trying to track the number of certifications through the Partner Portal. However, the employees who have completed new certifications are not updated in the dashbo...
Hi All,i want to start my learning on esc portal configuration, but didn't find any proper course. can some one please suggest a best course for esc portal configuration from scratch. Thanks.
Hi colleagues, I've been requested by the customer to change the format of the survey form, mainly:1) Remove the duplicate title from the top2) Remove the transparency of the icons3) Move the comments box up and to the right, next to the icons4) Hide...
We have created an custom portal similar to ESC and which are having mostly OOTB things and few custom widgets.but when we are trying to migrate we are getting three error. I have allowed all the RCAs and Cross Scope privilege access also still nothi...
Hi Sandeepi have a requirement to hide HR TASKS on portal with specific HR task typei followed below pasted community post to resolve this issue, everything is same but it didnot gave the resultsSolved: Filter out an HR Task based on a specific HR Ta...
Hello, We have a discrepancy between the number of tasks shown on the dashboard page of the Employee Self-service Portal and the actual number of tasks. Please see two print screens. Anybody any ideas what causes this?
Hello, Do we have any portal for candidates onboarding through service-now?If anyone got a chance to setup a portal for candidates and if so how is the candidate data & access is maintained if candidate need to access through portal?Would be really g...
how to initialize new incident record in glide record
Hi Community, We have a requirement, that submit button should disappear when items are not present in the cart, if there are no items in the cart then only it should visible. appreciated for the quick response. Thanks,Shrinivasprasad
I have a requirement in ESC portal where Quick links has to be evenly distributed in the center.Multiple users will see different quick links based on the user criteria.Ex: As attached in the screenshot if the user has visibility only to 'Password Re...