Hi All, We recently upgraded to Washington DC from Utah, and we noticed a new functionality named "AI suggestions" coming up in our search results in the service portal but these "AI suggestions" are not clickable.Can anyone please help us to know wh...
When I search for a catalog item, it shows a suggested item, and if I select it, it opens the Maintain Item Catalog Item record. How do I disable this?1. 2.
In the service portal, we have the list of countries (a multiselect Facet).When the User search for any knowledgebase, the user's country and the 'Global' must be auto selected.Later, if the user can check/uncheck the Facets.
HI ALLI want to implement a function that outputs a file in a specified format after outputting list data.Please help me. (I think use for employee center or classic form)image：
Is there a way to Integrate ServiceNow to SAP Concur such that :Employee creates a Travel Request in ServiceNowTravel Request is approved by the appropriate ManagerWhen the employee creates a travel request in SAP Concur, SAP Concur is able to valida...
How can I associate a header with a portal page. Please provide steps
Hi community,I have been going round in circles trying to work out why my mega menu is not populating with topics in my PDI after cloning - it stays plain blue now.I did all steps as advised: cloned taxonomy (in Empl. taxonomy experience scope), asso...
Hello experts,Is there a way to place a widget in the same place and set it to appear on all pages under the same taxonomy?
Hi Guys, I have user named Travis who is not able to see the Sc_task's shall I provide only him the role catalog admin so he will be able to see the Sc_task's
Hi I am suppose to change the footer links in employee centre, after changing the links it is not reflecting in the main pageexample: I have changed the Canadian page but it is still reflected to UK page for English language.
When creating an incident from the portal and selecting a KB article that can help with the issue, you will see a 'Solves My Issue' link/button at the top of the article. We want this button to also be at the bottom of the article. Please provide so...
Hi, we are looking to edit login.do page, change background image, button styles, username and password textbox locations, can we have all these changes to login.do page without have new custom login page?
Even though the interactions are routed to live agent, some of the IMS tickets missing the assignment group. This needs to be investigated and fixed.
Hi All,How can we predit change category by using risk assessment in change module.Is there any way to take the Risk assesment before submitting the CR, so that users can choose correct change category and submit the CR. Or Any other suggestion or id...
