Restrict dropdown
Hi All, Can someone suggest how can i restrict its dropdown option, by default it gives 3 options All, Request, Article when you open a topic in employee center. I want only request to be available.
Forum Posts
How to remove all and article option from topic content widget in servicenow
Hi All,How to remove/hide --> All and Article option, from this dropdown of topic content widget for employee center portal.
EC Pro Theme and CSS Variables
I'm trying to understand if it is better to modify the OOB EC theme or if we should do an Insert and Stay to create a new theme altogether. We're probably just looking at some minor changes to colors/fonts/font sizes at first, but may be open to more...
Customisation of Popular Topic Widget in ESC
Hi all,I have a query regarding Popular Topic widget in Employee Center Portal. Can we customize the popular topic widget in ESC according to roles?For e.g. there are two catalog itemsrequest a laptoprequest form to hire new employeesNow the requirem...
Pending surveys link pop up when user logs in to service portal
Hi All, Below is the requirement where I need some help. When any user logs in to the Service portal, a popup should come up stating that you havepending surveys. Please attempt the surveys before they expire.
How to write catalog client script for populating caller email and phone number to single line text
Hi Community, How to write catalog client script for populating caller 'email and phone' number to single line text in catalog item. I have tried Auto-populate option in variable but it's working only email or phone based on reference selecting.and t...
RCE - Use Content Templates when creating publish plans
Hello, with the addition of the News Center functionality within EC/ECP we are working to migrate away from our custom news widget and utilize the Rich Content Editor for creating news items. The goal is to make it as easy as possible for regular bus...
Using Employee center pro on mobile
Hi All, I want to understand what are the pros and cons of using employee center portal on mobile from the google chrome instead using nowmobile app. Can someone please suggest it.
How to set tabs on the employee profile page
Hi, Does anyone knows how to set tabs on the Employee profile page. See screenshot what ServiceNow have demo-ed. We are trying to replicate this.. but not able to find the option to add the tabs. Even not with the new Employee Profile option that is ...
Need to get the value of the license allocated on the alm_license table
Hi All, Having a requirement that, need to get the licenses allocated on the form of alm_license table. we have two field on the one is Active rights, and the other is Allocations Available. Need to have the allocated licenses also. for that we crea...
Non-fulfiller to write comments on approval requests
Hi, For our organization, we want the user requesting access to an application to be able to write comments back to the approver. Example:1. User requests access to application 2. Line manager is uncertain why the application access is required for ...
Form values are not visible on the list view
Hi All, Having a requirement, on the alm_license table we created a new custom field and tried to populate value the license allocated through onChange script based on the values of the total purchased rights and the available rights on the table. ...
Need to get the total allocated license count on the alm_license
Hi All, Having a requirement that in the table alm_license we have total purchased rights and allocations available but we dont have allocated license count. tried to create a new field and populating the total allocated licenses. Need suggestion o...
How to use an ootb widget specifically for a topic page within the new version of Employee Service Center?
Hi, Our customer has been using a filtered Simple List widget in Service Portal to publish their knowledge articles which are in "Urgent News" category. Basically, the widget shows 5 entries from kb_knowledge.list filtered by category and valid to va...
Resolved! Fetch the ticket details of a catalog item
Hi All, I'm new to ServiceNow. I have a requirement creating new user onboarding via catalog item. I achieved that through workflow. Now I need to fetch all the ticket created for this catalog item by fetching all its variables and its values. Can an...