Hi,My below trigger condition is not working.My requirement is I have to trigger a CSAT survey for the newly onboarded users on condition who completed 5 days from joining, Short description and ticket state is closed complete.This trigger condition ...
Hello Community! I am working on migrating from Service Portal to Employee Center, and I have a question regarding the migration of our User Criteria. It seems that User Criteria we have applied directly to a catalog item works just fine. If a criter...
I am using Employee Center Pro and heard in a webinar that the mega menu can be made lateral so it's down the side of the page instead of across the top, but I'm not sure how to do it. Are there steps laid out anywhere or can anyone walk me through i...
Hi, Is it achievable to add design tokens for color etc for EC theme? If so how have you achieved it? Basically a design token is a design decision, where you have the source as truth. When it comes to branding the portal you use css values such as #...
In our Employee Center portal we created a page with the out-of-the-box Form widget so team members could interact with records in the portal, rather than having to navigate to the native UI (desktop). We have several UI actions available on the tabl...
Outlook Actionable Messages (OAM) in ServiceNow: -> In order to make the user experience better for end users as part of the CSAT workstream, please activate the Outlook Actionable Messages (sn_ms_oam) plugin.-> The plugin is available in Servic...
For some background information on what I am trying to achieve, I have a catalog item page in the employee center that I would like to target the DOM to use restricted scripting (cannot achieve through g_form methods). In doing so, I am using the Cat...
I have cloned the widget 'Online check-in experience' but when i select the location the '&sysparm_use_polaris=false 'Appending to Portal Page URL
HI All, Modal dialog is not opening when button is clicked in the widget.. I copied the HTML code and client script. Do I miss any other code here...//HTML template <button ng-click="c.onAgree()" class="btn btn-default"> Agree </button> <...
Hi All, Issue was while creating incident the caller , Short description and description showing automatically read-only.Please suggest for this issue how to resolve.
I want to insert (display) an external link in the header part of escPortal ① Insert a link in the header at the top of the screenI made settings in Employee Center> Activity Configuration, but they are not displayed. Do you know the cause of this? ②...
Hello Everyone, In a catalog item I have a user field and a group field, while i select the user name and group and submit the catalog form user should be added to the respective group how can I solve either run script or script include?I will hear f...
Hi ServiceNow, How do we alter the suggested results in Employee Center search? We have configured the search sources to filter out these catalog items but in suggested results but they still show up. How can we configure the suggested results to sto...
how to make instance back without losing the data..
Hey everyone,I'm trying to create a new widget that is similar in function to the related knowledge articles widget that I want to appear on all catalog items.Ideally, this widget will be expandable, when clicking on the article title, which then dis...
