Hi All, Issue was while creating incident the caller , Short description and description showing automatically read-only.Please suggest for this issue how to resolve.
I want to insert (display) an external link in the header part of escPortal ① Insert a link in the header at the top of the screenI made settings in Employee Center> Activity Configuration, but they are not displayed. Do you know the cause of this? ②...
Hello Everyone, In a catalog item I have a user field and a group field, while i select the user name and group and submit the catalog form user should be added to the respective group how can I solve either run script or script include?I will hear f...
Hi ServiceNow, How do we alter the suggested results in Employee Center search? We have configured the search sources to filter out these catalog items but in suggested results but they still show up. How can we configure the suggested results to sto...
how to make instance back without losing the data..
Hey everyone,I'm trying to create a new widget that is similar in function to the related knowledge articles widget that I want to appear on all catalog items.Ideally, this widget will be expandable, when clicking on the article title, which then dis...
Hi All, Can someone suggest how can i restrict its dropdown option, by default it gives 3 options All, Request, Article when you open a topic in employee center. I want only request to be available.
Hi All,How to remove/hide --> All and Article option, from this dropdown of topic content widget for employee center portal.
I'm trying to understand if it is better to modify the OOB EC theme or if we should do an Insert and Stay to create a new theme altogether. We're probably just looking at some minor changes to colors/fonts/font sizes at first, but may be open to more...
Hi all,I have a query regarding Popular Topic widget in Employee Center Portal. Can we customize the popular topic widget in ESC according to roles?For e.g. there are two catalog itemsrequest a laptoprequest form to hire new employeesNow the requirem...
Hi All, Below is the requirement where I need some help. When any user logs in to the Service portal, a popup should come up stating that you havepending surveys. Please attempt the surveys before they expire.
Hi Community, How to write catalog client script for populating caller 'email and phone' number to single line text in catalog item. I have tried Auto-populate option in variable but it's working only email or phone based on reference selecting.and t...
Hello, with the addition of the News Center functionality within EC/ECP we are working to migrate away from our custom news widget and utilize the Rich Content Editor for creating news items. The goal is to make it as easy as possible for regular bus...
Hi All, I want to understand what are the pros and cons of using employee center portal on mobile from the google chrome instead using nowmobile app. Can someone please suggest it.
Hi, Does anyone knows how to set tabs on the Employee profile page. See screenshot what ServiceNow have demo-ed. We are trying to replicate this.. but not able to find the option to add the tabs. Even not with the new Employee Profile option that is ...
