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Virtual Agent Bubble

I'm a fairly new CSA and the new guy who got tapped for Portals and Widgets.I'm having a bit of an issue w/ the VA Chat bubble. When in standard Desktop mode, it looks and acts as expected.When scaled to tablet mode, it looks and acts as expected.BUT...

Screenshot 2024-01-04 135844.png
jason_donley by Tera Contributor
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  • 2 replies
  • 0 helpfuls

Resolved! Using Document Templates Outside of HR

Hey everyone. I'm trying to get this Document Template signing working outside of HRSD. I've installed Document Templates and tied it to sc_task. When i go to that task there is basically no direction on how to sign from the record that meets the cri...

gml35 by Tera Guru
  • 3810 Views
  • 6 replies
  • 2 helpfuls

As a Non -Itil User in ESC portal not able to see the Type your message under activity tab in incide

In incident form watch list user is a non ITIL user .If I impersonate with non ITIL user in esc portal not able to see the type you message under activity tab &Under Attachment tab it's showing there are  no attachments. I tried ACLWrite -incident.co...