Dear community, we have an issue with displaying KB articles from templates in Employee center.The KB articles created via Article templates are displayed via wrong page and widget and we need to make sure they are being displayed via kb_article page...
GlideURL not working in esc portal - OnLoad catalog client script while trying to fetch one of the URL parameters.(There is a JavaScript error in your browser console) Below is the OnLoad catalog client scriptfunction onLoad() { //Type appropriat...
hi we have a requirement, attachments that requester added and parent task's attachments all should be Shown in the child task.
As per the Employee Center Academy: Mobile Configurations video, Now Mobile quick links are needed to be configured separately. However I don't see any documentation on how to create those. Can someone point me to the right direction?
We want to add the aria-label attribute to links in knowledge articles and blocks. We're using button styling on the links and have a limited amount of space for text on the button, so we can't change the link text itself to provide extra context. Th...
Hi All, I created a new Search application for our ESC but cannot find how to make this the default and the search always uses the older search application. All help appreciated!
Hi everyone, We recently migrated from our old ServiceNow Portal to Employee Center Portal. Can someone please teach me how to create a new page web page in Employee Center? We need a new page for the content that we want to add in the Employee Cente...
Hello Everyone, After changing the theme of employee center and reverting back to the OOB theme i am getting issue with one of the topic created mentioning topic header (Failing widget: 'Topic Header' (10e99777c38830105a09f0ad9840ddbd)) && Failing wi...
Hi everyone, I have made a page in Service Portal but it's not responsive .When I switch the view on tablet or on phone , the look is very messy.I missed some thing important. It 'is not about the page but about the customized widget in that page.P...
Experts, I have gone through below links and provided appropriate roles but still unable to resolve the issue:https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/concept/ec-to-do-approval-roles.htmlhttps:/...
Hi all,After changing the employee center theme. i now have a problem with one of the created themes that mentions the theme header (Failing widget: 'Employee Center Header'.And also there is no change in the code for the widgets as those widgets are...
Hello,Our non licensed customers send emails to servicenow which in turn creates universal requests that are worked upon by appropriate teams. In the past months we implemented Employee center and wanted to enable our customers to use EC to view the ...
My manager has different employees from different regions(Countries). We have Knowledge articles visible based on the region they are in. How can we make manager see the knowledge articles of employees that he manage on Employee Center Portal?
Hi All, i have created a variable called Agreement to sign, so i have used type as reference and given type specification asE-Signature template.i have created one sample document template and it needs to auto populate automatically when user opens ...
Hi Community,I am working on New Hire Onboarding, After submitting the form through Employee center for new hire as a system administrator an HR case is created but subject person is empty for that case. Instead subject person should be the one for w...
