Hi Community,I'm working on HR Profile and I'm facing some issue with Position field. Initially Position field select box was empty and I was trying to add position there but but the list to select position was not populated. So I went through Positi...
What can we do if we need a redirect deeper than a page route map in service portal? Use case is I need to have one of the employee topic pages actually route to the knowledge_category page with the category set. I can set a redirect of that page to ...
OOTB the sort is available for only 'Updated By' in My Request widget.I am looking for the sorting possible based on all columns available in My Request widgetLinke user can click Request it will sort by request ,simililarly by other columns
Hi All,I am building a custom widget where if I click on browse all under a taxonomy topic, it will display ALL the subtopics and its connected item (be it kb / catalog) on the same page. For this, I am looping through all the sub-topics under a topi...
How do I get rid of this white space in Employee Center?
Hi, I have created reports for Request items on SOW dashboard. Problem i'm facing is when clicking on report or view all option its not showing the list of records as it is showing for Incidents(OOB). Can anyone help me on this. Also, attaching image...
HiRecently we got the requirement to show the Articles on top of the Topic page. So we have change the order to the KB article above catalog items. We tried to capture it in an update set but unfortunately we were unable to capture those changes in U...
With the hrm_todo widget in the employee center, it appears that comments on rejection of an approval for a request item, are not available and allows a user to reject without comments. Looking at the widget: Todos Requested Item Approval This has th...
Hi,I'm trying to learn New Hire Onboarding for a company using ServiceNow. I could not able to find a way to start this new hire onboarding like how, where and what steps should be followed to build New Hire Onboarding? and what plugins should be ins...
I want to change the order of this menu. While I have a clear idea of how to do it in the service portal, in the ESC portal, there is a widget attached (Header Menu), and I'm not sure where I need to make the modifications.@Venkatesh_N @Community Alu...
Hi, I am having trouble getting my mega menu to work. I have cloned the 'employee taxonomy' but it is not associating with the employee center portal and there is no option to do so. My clone is the only active taxonomy. Any ideas on what to do? Than...
The search function in the Employee Service Center (ESC) portal doesn't display suggested responses as our service portal does. For instance, when I type "service" in the search bar on our service portal, it provides suggestions for all related cata...
Hi Team,I am working on esc portal there is one add action drop down button on RITM form like below. when I will click on Access button then one dialog will appear with submit and cancel buttion On the RITM form there is one field called return da...
Hello everyone,I recently removed the Content Experience widget (OOTB) from the ec_pro_dashboard page and placed the Content Experience widget clone on the ec_pro_dashboard, however, when I go to create a content (banner) in "Widget instance" the con...
The ESC does not show the "details" for a knowledge article approval, which is in this moment confusing.At the moment there are obviously no details shown in the approval task.Expected behavior:- me as the user have an open Approval Task for a Knowle...
