I want to prevent user to enter past date and time to both 'starts' and 'ends' fields and starts should not be greater than ends. I tried many ways and all are working but the issue is time zone. My system is IST and Instance is CET. Consider now tim...
ServiceNow for teams - Employee center not working and throwing with error as shown below. But clicking on the website icon - redirecting to esc portal even though the custom portal is configured.
Hi I'm doing my mini project on HRSD(HR service delivery). I'm unable to get into the Employee service center portal.can any one guide me to get into the Employee service center portal. So that portal should look like below picture.
I have few questions on Taxonomy , if anybody have clarity on below questions it would be great. 1) Is it mandatory to keep the clone version of Taxonomy? or the best way to keep the scratch creation of this Taxonomy and use it in the portal, because...
On the ServiceNow portal page the user profile widget has a 'team' widget. This is reporting on active and non-active users.This is found here:1. Go to the portal2. Click Profile located under the user name3. The "Team Widget" displays 'my manager',...
i have created an widget. i want to make it protected as no one will be able to edit it's code accept me is there any way for doing this
Hi experts! I need to add a new tab in this section, but the settings I'm making aren't taking effect.I would like to know how to add a new tab in that section. I also want to know how to configure which fields should appear in the OOTB "Details" ta...
Hi , searching for a term in service portal does return results but also returns blank card when view is set to card view. when we change the view to list view/grid view , there are lines coming in between the populated articles which represent as so...
Hi all, In the ESC portal, the error message "Sorry, either the data doesn't exist or you don't have access" shows up in the My Requests page. Is it possible to change or edit that error message on any module or records in any table in backend? If th...
Hi, I am creating a new menu item using the "Main menu" attached to my Employee Center Portal. However, I am looking to add child menu items under this new menu, and expecting to appear like the Parent Topic-> Child Topic hierarchical structure that ...
If a typical work week is Monday through Friday, the thought was that on Monday morning, people would be burdened from emails from over the weekend. So it seems that mid-week to send reminder emails, such as, "Reminder, you have this Incident to work...
Hi, Stage in RITM record is not getting updated in employee center portal when RITM record is updated in native ServiceNow. Also, attaching the image for reference. Thanks.
This is the page I would like to skip, as the information is not relevant to us: Is this a possibility? I'd like to go straight to the ticket page. Thanks!
Hello, I am looking to add the Resolution notes under the My Requests for Incidents. The resolution notes are available in the normal activity feed on the INC record but it does not show up on the ESC. I figure that there is a Widget that needs to be...
I have created a new knowledge base for our release notes but I don't see it as an option in the employee center. We are on San Diego patch 4. I made sure to add a read role to the knowledge base and we created a few test articles that we hoped to ...