EC Portal Domain Sepration
Hi ,Taxnomy not visible on domain seprated instance on ec portal ?
Forum Posts
Show all catalog forms in one place
We have a requirement to show all catalog forms in one place as finding them under different topic pages will be tedious without knowing what name they are called in the new system. Is there any out of box widget that shows all catalog forms in one p...
Resolved! Add 'Something is broken' button next to search
I have been tasked to create a widget 'Something is broken' button next to main search widget in the ESC. The 'Something is broken' is generally the incident record producer to create incident. I am trying to find a solution, where I have little to n...
Resolved! Employee Request management outside of ICT/HR
Hi all, I'm sure this requirement comes up quite often, I've seen and heard several times now where there is a requirement to facilitate requests that are not specifically ICT or HR specific and can vary largely, the general requirement is that a ser...
How to add change task in Change Request in Flow designer.
Hi Everyone, I have this requirement if Type is Implementation and change updated some field e.g Required is Yes . and on save ask for approval then if approve should create a ctask on the current change and how this will be applied in Flow Designer....
Resolved! HOw to configure Knowledge on employee center pro portal
Hi Team, I have got employee center pro and wondering how can I configure it to see the knowledge in the same fashion how was it appearing on the standard service portal?
How to Add Column search in service portal list view?
Hi All, I want to add search fields under the column in service portal. please assist me on this.
Display To-dos from other team members on Employee Center
Hi everyone, I have this requierement where I have to display the tasks that are assigned to my team members from the "My Tasks" widget (see screenshot) on the Employee Center.This could be really useful as a manager for example to see all the tasks ...
Get to know about Portal ID or URL
Is there any method by which can identify from which Service Portal [IT or HR] , record producer or catalog item form is submitted? @Ankur Bawiskar
OnLoad Client Script not working on Employee Center form
Hello,We have just recently implemented the Employee Center and so far everything is going smoothly except for one form I can't quite figure out how it didn't make the transition. This client script is supposed to populate a field with values from th...
Resolved! Convert date format dd-mm-yyy to dd/mm/yyyy
Hi All,having a requirement that need to convert the data format from dd-MM-yyyy to dd/MM/yyyy on the flow designer by the below script in the flow designer by flow variables var dt = gs.nowDateTime(); return dt.toString().split(" ")[0]; the out pu...
Resolved! Mult Row Variable Set details not visible on esc portal hrm_todos_page
Hello Friends, I have the Employee Center application and in esc portal in hrm_todos_page, when Approval record related to RITM is opened and then clicked to see the summary of the approval record, I see all variables from the RITM but for MRVS varia...
How to enable OOB E-signature for approval/Rejection in Employee Center portal
Hi Everyone, Is there a way to enable OOB e-signature for approval and rejection in Employee Center portal. Current release we are in Utah.
How to configure the Genuis Result Feedback Reasons?
Hi All, We have recently upgraded our Employee Service Center to Employee Center Pro and the instance version is Rome. Also we have enabled AI search in our instance. With the pre-configured AI Search, the Genius Result will display the top results f...
Resolved! Content Analytics not populating tracked events
Hi Have installed "Content Analytics" and related plugins but "Tracked Events (sn_cda_tracked_evt_agg)" are not getting populated. I am able to get the "Tracked Pages (sn_cda_tracked_page_agg)" data daily but Tracked Events are not there even when ...