How to enable OOB E-signature for approval/Rejection in Employee Center portal
Hi Everyone, Is there a way to enable OOB e-signature for approval and rejection in Employee Center portal. Current release we are in Utah.
Forum Posts
How to configure the Genuis Result Feedback Reasons?
Hi All, We have recently upgraded our Employee Service Center to Employee Center Pro and the instance version is Rome. Also we have enabled AI search in our instance. With the pre-configured AI Search, the Genius Result will display the top results f...
Resolved! Content Analytics not populating tracked events
Hi Have installed "Content Analytics" and related plugins but "Tracked Events (sn_cda_tracked_evt_agg)" are not getting populated. I am able to get the "Tracked Pages (sn_cda_tracked_page_agg)" data daily but Tracked Events are not there even when ...
Cost of Employee center Pro
We are in a plan to upgrade to Employee center Pro from Employee center core. Hence we need to some information related to Cost such as How much will it be cost for our organization?
Resolved! What is the difference between the Employee Center and the Service Portal
Hello,I am looking at customizing our Service Portal to change the look and feel of navigating through it. While doing research I ran across the Employee Center, and I remember seeing this announcement some time ago. The questions I have today is wha...
hide attachment tab in standard ticket tab
hello folks,i have a requirement where I want to hide an attachment tab from the standard ticket tab , for a specific catalog item from the requester. but I am not able to do that can someone guide me how can i do this?thanks in advance...
Portal tickets list - how to display distinguishing details for Catalog Requests
(Note I chose Employee Center forum although we have not made to move to that technology yet, but it's being planned.)Within our service portal we show a list of "My Tickets" (using my_items page).For Incident tickets we show the Short Descriiption o...
Portal Names
Hi All! I have a customer looking for creative names to name their portal for Employee Center. Can some of you share some names you have used? Thanks so much!!
Resolved! How to hide Price, Quantity and Total on to-dos list
Hi, I created a new catalog item and associated to a topic to show it in the Employee Center.This item doesn't need Price, Quantity and Total so I'd like to hide them from the screen. Does anyone tell me how to hide them? Thanks in advance,kaz
Search results are different between Service Portal and Employee Center
Hi.I'm considering a SP → EC migration for my project.During the investigation phase, when I searched for the same phrase on the "How can we help?" widget displayed on both SP and EC, the search results were different.Specifically, if you enter "検索" ...
How can users modify their own data in Employee Center?
In the old Service Portal days, users could go to SP and add/modify data about themselves. This option is not present in Employee Center. Is there a way to allow this self-service capability when the data from Active Directory is not reliable? The E...
How to edit a request from the catalog
Hi, team.I am creating a workflow to create a request from the Employment Center catalog and approve it using the Flow Designer.I would like to know how to edit the contents of Variables requested by the applicant from the Employment Center.Please le...
Resolved! Adding widget in employee center
Hi Team,I have one requirement that - i want to add my widget in the ESC portal i.e under popular topics. How to configure that. It will be helpful if i get solution.
Resolved! Task Configuration related list in To-dos Configuration
I'm referring to this doc here to configure additional information seen by approvers. However, this related list doesn't exist. I've checked the Tables list and the table for Task Configuration isn't there as well. I couldn't find it in the document...
Resolved! Content Item(sc_cat_item_content) in Employee Center
How to add Content Item in Employee Center?