Resolved! How to change menu in employee center
Hi Everyone , I'm wondering how i can add or remove menus available in employee center. See below. Regards,Edgar
Forum Posts
Service Portal - Call Widget Client Controller from ng-angular-template
How to call the client controller function from ng-angular-template in a widget? I am unable to call a function from ng-angular-template. Please help.
Resolved! Mega menu takes a long time to reflect changes in the Taxonomy
Hi, I have observed that if I make changes to my Taxnomy it takes a long time until these changes are reflected in the Mega Menu - it takes hours, but not sure how long actually. Eg. if I just change the name of a child topic, it will no reflect in t...
Search/filter option in To-do Page
Hi Team , I am looking search or filter option in to-do page available in OOTB page
[Employee Center] Rename the URL suffix /esc ?
Hi everyone,On our instance, we use a CMS portal and we are migrating to Employee Center. We think about disable the CMS portal, redirection... and keep the same path /portal. Do you think it is a good idea to rename the employee Center URL suffix to...
Resolved! Employee Center Incident form view
How to hide urgency or priority showing on incident form view of employee center.
Resolved! Remove html tags from widget
Hi,I've built a basic widget for my ESC portal, which queries a knowledge base and displays the articles in created order.My HTML: <br/> <div class="my-items-container"> <div class="widget-header"> <h3 class = "title"> ${Security Hub} ...
Resolved! Disable attachment when closed
Hello,I discovered that we can still add attachment via this standard tab (attachment) even if the case is closed:I tried the onLoad client script with disableAttachments() function, but it didn't work.Do you have a solution to avoid adding attachmen...
Translations in Employee Center search results returning wrong language
Hoping a guru can help out with a translation issue I'm having only in one spot of my Employee Center Portal, the search results page. In my case I'm currently configuring the Workplace Services module with Case Management, and have set up a list of ...
Resolved! Catalog item or knowledge article as a link/redirect
Hello every one. Its possible to make a catalog item or a knowledeg article as a redirect to url ?I want to make a tile "Knowledeg article" as a redirect to external link without using "Quick Links" on the right side.I need:1. Tile with record produc...
AI Search Facets
I have a facet for catalogues but there are some inactive catalogues and also catalogues not required for EC.How can I remove them? Lisa
Resolved! Modifying Featured Content in Employee Center Pro
We recently launched Employee Center Pro and when creating Featured Content the article is not being promoted to the top of the topic page. Is this expected behavior? When testing in my PDI the card/article is being promoted to the top of the page.I...
Resolved! when a user is inactive, user should be removed from the report shared by the user
when a user is inactive, user should be removed from the report shared by the user Please suggest any BR and Scheduled Job
Employee Center, Knowledge widgets, and branding/themes
I have encountered issues with OOTB plugins not following the styles set for Employee Center. One important issue for me is the Knowledge Article Content widget. It is in another scope and seems to have hardcoded styles which reference the Knowledge ...
Resolved! Request count in My Request menu
Hello, Is there a way to display Request count near My Requests? As here: Thanks! Dr Yassine
