In the employee center we have the My Active Items widget. In this we have Requests which gives the list of both requests & incident together. We want it to be separated like request should give request & incident should give incident can we achieve ...
I would like to understand advantages and dis-advantages; recommendation for different portals - Service Portal, Knowledge Portal, Employee Center, Employee Center Pro, Alumni Server portal. Which portal to use when and how easy or difficult is maint...
My customer currently has multiple ServiceNow portals and just deployed Employee Center Pro specifically for their HR Service Delivery. Is it possible to see usage statistics (specifically last login date/time) for only their Employee Center Pro, or ...
Hi Everyone , I'm wondering how i can add or remove menus available in employee center. See below. Regards,Edgar
How to call the client controller function from ng-angular-template in a widget? I am unable to call a function from ng-angular-template. Please help.
Hi, I have observed that if I make changes to my Taxnomy it takes a long time until these changes are reflected in the Mega Menu - it takes hours, but not sure how long actually. Eg. if I just change the name of a child topic, it will no reflect in t...
Hi Team , I am looking search or filter option in to-do page available in OOTB page
Hi everyone,On our instance, we use a CMS portal and we are migrating to Employee Center. We think about disable the CMS portal, redirection... and keep the same path /portal. Do you think it is a good idea to rename the employee Center URL suffix to...
How to hide urgency or priority showing on incident form view of employee center.
Hi,I've built a basic widget for my ESC portal, which queries a knowledge base and displays the articles in created order.My HTML: <br/> <div class="my-items-container"> <div class="widget-header"> <h3 class = "title"> ${Security Hub} ...
Hello,I discovered that we can still add attachment via this standard tab (attachment) even if the case is closed:I tried the onLoad client script with disableAttachments() function, but it didn't work.Do you have a solution to avoid adding attachmen...
Hoping a guru can help out with a translation issue I'm having only in one spot of my Employee Center Portal, the search results page. In my case I'm currently configuring the Workplace Services module with Case Management, and have set up a list of ...
Hello every one. Its possible to make a catalog item or a knowledeg article as a redirect to url ?I want to make a tile "Knowledeg article" as a redirect to external link without using "Quick Links" on the right side.I need:1. Tile with record produc...
I have a facet for catalogues but there are some inactive catalogues and also catalogues not required for EC.How can I remove them? Lisa
We recently launched Employee Center Pro and when creating Featured Content the article is not being promoted to the top of the topic page. Is this expected behavior? When testing in my PDI the card/article is being promoted to the top of the page.I...