Resolved! Can we change the name of the Now App when we use it?
Can we change the name of the Now App when we use it to match my company brand name?
Forum Posts
Resolved! My tasks - Knowledge Article Approval
From the EC 'My Items' widget, when I open an Approval for a Change Request or Request (in the HRM Todos Summary widget on the 'hrm_todos' Page), I can see detailed information about the record and am presented with a link to record so that I can sel...
Resolved! How to force French language only for Employee Center portal (not backend)?
Hi Community,We have a requirement where our Employee Center portal (Service Portal) must always display in French, regardless of the user’s language preference or session language. However, we want users to keep their backend UI (platform) in Englis...
Resolved! Articles are opening in " kb_view "instead of " kb_article_view " in the employee center
Hi All, I have a issue with some articles which are opening in " kb_view "instead of " kb_article_view " in the employee center when searched with the article number, these articles are created with a custom template.How to fix the issue any help is ...
How to add items under overview tab in employee portal profile page
In the employee portal profile page, 'overview' tab is there. Under the overview tab, only 'About' is shown. I want to add 'team', 'my contacts' etc. How can I achieve this
Employee Center footer
In employee center footer, how to make logo,org content and copyright to appear at centre as the links present next to that is modified(made active false)
Widget Options for Get Support Modal
Hello all, Does anyone know where I can find the available "Widget parameters" for the Get Support Widget? I think there are additional parameters that are set here for the layout of the modal, but can't seem to locate a list of what's available. Tha...
Static sizing of subtopics widget
I'm working on creating some pages for my organization's intranet using EC Pro. On a few of the topic pages, the child topic name is smaller than others, so the boxes are sized differently. In this example, Surveys and Feedback are about 3/4 the size...
Issue Viewing Variable Data in HR Case Submitted for Someone Else via ESC Portal
Hi Community,I’m working on a request page in the ESC portal. The goal is to ensure that when a user submits an HR case—whether for themselves or on behalf of someone else—they can view all relevant details.Current Behavior:When a user submits a case...
How to revert the employee center pro plugin install
I installed 'employee center pro' plugin in my personal dev instance. But after installation, the navbar became empty and many of my changes got collapsed. How can I solve this issue
Can I use gradient colors in Now Mobile theming?
I’m currently working on Now Mobile app theming and exploring customization options using the Theme Builder.Right now, I see options to define Primary, Secondary, and other theme colors — but each only accepts a single color value.Is there any way to...
Adding "Watch List" to Standard Ticket Configuration
Hi all, On the "Standard Ticket Header" widget on the Employee Center, you can configure the fields which are visible, using Standard Ticket > Standard Ticket Configuration. What I am after, is adding the Watch List. This is also shown in the Docs ex...
The Quick Link is not being displayed.
The Quick Link is not being displayed.I created a new Quick Link and updated it, but it does not appear in the Employee Center.Is it not sufficient to add content to the Quick Link for it to be reflected in the Employee Center?
Workspace in Employee Center
Hi all,i would like implement a workspace in my page.Is this possible (as same as requests, knowledge...) or only as quick link?The purpose is to bring more traffic to the ESC and create a common starting area.I tried to explain it also on the pictur...
AI Search results for Topic Pages
Currently within our ESC instance, we are using AI Search and indexing on catalog items and knowledge articles. We have a request to return results for Topic pages as well, and have this somewhat working following the example here:https://www.service...
