HiWe are about to start using Guided Self Service in Employee Center and i have a question:Does anyone know if It's possible to make so the "View my responses" is always expanded?If i lets say have i Knowledge Article that i want to show It's hidden ...
Hello, I'm looking at the widget library and I want to know if it is mention somewhere that a certain widget is only available on the portal and not available on microsite? https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/bu...
I have modified the employee center and added the widgets but for some widgets the color does not get applied based on branding editor. For eg, current status ,my approvals,top rated articles,etc. 1. How do we change the color to light blue default o...
Hi All, I have a issue in employee center where the "Authored by" word for KB articles are not getting translated to other languages as mentioned in the screenshot but "views" word is getting translated and the anyone has idea on this.
Hi all, I'm currently trying to fix a translation issue with the sub topics widget on the Employee Center page for topics, and I stumbled over this getMessage() parameter. I couldn't find any documentation, but my theory was that it means that I have...
Hi Team,We have a requirement to add ' Action ' drop down on ESC page for the " My requests" records when opened by the caller . The expected actions drop down options are " Reopen, Cancel '. We have earlier done this sort of customization for incide...
I am creating an intranet for our organization through Employee Center Pro and I had some questions. I currently have the Quick Links widget set up on every page. My boss likes this one because it has where you can add an icon to it that will show u...
We want end users to see the Additional Comments field translated in the esc portal for records like incident request. The Dynamic Translation plugin is activated and connection setup successfully.In form view translation is working for fields like s...
Hi Experts, While creating the Request from interaction and if we are selecting the order guide then when the Request is submitted the interaction record number under the sc_request is not associated. Does anyone know how to get this fixed ?
Hello EC expertsI am seeing an issue within Employee Center where users are unable to read any knowledge articles. The error they receive is, "Record Not Found". The articles appear during search (please see below) but users still get the error mes...
I am working on a Service workflow feedback configuration and definition on the hrm_ticket_page and I am curious if anyone has found a way to change the "Provide Feedback" Header text to something else without having to customize widgets?
I need support from someone who has some experience in inner pages UI/UX for Employee Center such as Services forms, Incident form, Change Form, My Tasks, My Survey, My requests, Knowledge base.
Can someone explain me appointments section under leadtasks in Sales and Order management.Like , what will be the result from that appointment created and how it can be configured and used.
I need help from someone who has good experience in UI/UX for Employee center, can you suggest me names and contacts please?
Hi Community,I am trying to build a custom UI Action on the sys_archive table to trigger an archive rule manually.My use case is:First, reassign inactive users to active ones using a custom Script Include UserReassignmentUtilThen, execute the selecte...