Search Option in My to Dos Widget
Hi Everyone, In My To-do Widget, I wanted to add a Search filter. Is there any OOB way to achieve it?
Forum Posts
Closed request are showing in Open Request filter in Employee Center
Hi All, I have a issue where closed requests are showing in the Open request filter in Employee center,In our instance My request widget is cloned and two filters are added for Open incidents and open request items now the issue is in the open reques...
Career fair
Hello,What is the best way to find a job for servicenow? Is there any career fairs for SNOW?
Can you split in 2 the quick links on the Employee Center homepage?
To split the Quick Links on the Employee Center homepage, open the EC homepage in Designer and add a second Quick Links widget. This will allow you to display two separate Quick Links sections, as illustrated in the example below. each widget wi...
How to move taxonomy/topics/Quicklinks from an instance to one other
To transfer the taxonomy from one instance to another, follow these steps: Capture the Topics via Update set Move the update set to the target instance. Export and Import Required TablesFrom the Source instance, export the following table recor...
Resolved! Best practice to transfer Employee Center ...
Hi Community,I have an Employee Center portal already configured in my production instance, and I just received a new instance. I would like to transfer my Employee Center configuration from Prod to Test, so that it looks and works exactly the same.W...
Resolved! Knowledge article not visible in knowledge task for knowledge base owner and manager
Would anyone know why a knowledge base owner and knowledge manager wouldn't be able to see the article within the feedback task they are assigned?
Best Practices for Classic UI Access through Employee Center
[Background]We are planning to implement a navigation pattern where users access specific Classic UI pages through Employee Center, except for system administrators and administrative staff.[Current Consideration]- Using Employee Center as the primar...
Resolved! Can I edit the default Experience Feedback Survey without replacing it?
Hello,My team has been looking for a way to make some simple edits to the standard Experience Feedback survey that opens from a drawer on the side of our Employee Portal (recently upgraded to Yokohama). However, even with admin credentials I have had...
Resolved! Adding knowledge categories to the mega menu topics
Hello! When adding knowledge categories from the knowledge database to the mega menu, do there have to be 3 levels of knowledge categories?We currently have a main category that contains subcategories, but these subcategories do not have an additiona...
Hide specific catalog items from ESC but keep them visible in another portal
I have two portals in ServiceNow: the Employee Center (ESC) portal and the Clearsky portal.I would like the catalog items that belong to the Clearsky catalog to be hidden on the ESC portal, but still visible on the Clearsky portal.What would be the b...
AI Search not giving results in Custom ESC Portal
Hi Team, We are not getting any results in AI Search while searching. Note: While I was testing AI Search in OOB ESC Portal, AI Search is giving the results,But we have Created a new portal for ESC and customized and make that as default portal for u...
Need to Create “Order IT Equipment” Module with List and Input Form in Now Mobile App.
Hi Community,I need to add an Order IT Equipment module under My Items in the ServiceNow Now Mobile app. Requirement:When I click Order IT Equipment, it should navigate to a list screen displaying items from the "sc_cat_item" table.When I click any i...
Resolved! Can new catalog item auto connect with topics in Employee center?
There is an option to check for new content in categories in Topic form. Is there any scheduled job or any background workflow to auto check new catalog items or knowledge articles created in connected categories? If there is no OOB settings, how can...
Managing Content via Connected Categories
We have a use case where we are connecting Knowledge and Service Catalog Categories to the Taxonomy Topics in order to display the content within these categories on the Topic pages on the portal. I have been able to go through the process of adding ...