Hello Team, We have a requirement to create a system that;HR cases created by General Inquiry from.Based on the description of the cases, it need to identify appropriate HR service and AWA need to trigger the cases to right assignment group. Is there...
Hi All, I'm having an issue getting the video into the video carousel widget in ec_pro_homepage. 1. I have installed ESC Pro successfully on my PDI.2. Added the video carousel widget to the ESC home page.3. created a portal content and scheduled cont...
hi Team and @Smriti_Gupta We met all the requirements and installed the plugin 'Notifications for employee center' but notification bell is available on ecbe portal which is on browser extension of employee center instead of ESC that too in page vie...
In Employee Center, we found the widget 'KB also in Category' and 'Knowledge MostViewed Articles' sometimes it contains the KB article which in translated version. I would like it to show only KB article which is in language of user select on the Por...
Hello community i want to disable this message whenever i log into this instance it appear how to do it please ?PS: i already set glide.authenticate.multifactor.enforcement.acknowledged to true and i still receiving this alert.
Hi Everyone, In My To-do Widget, I wanted to add a Search filter. Is there any OOB way to achieve it?
Hi All, I have a issue where closed requests are showing in the Open request filter in Employee center,In our instance My request widget is cloned and two filters are added for Open incidents and open request items now the issue is in the open reques...
Hello,What is the best way to find a job for servicenow? Is there any career fairs for SNOW?
To split the Quick Links on the Employee Center homepage, open the EC homepage in Designer and add a second Quick Links widget. This will allow you to display two separate Quick Links sections, as illustrated in the example below. each widget wi...
To transfer the taxonomy from one instance to another, follow these steps: Capture the Topics via Update set Move the update set to the target instance. Export and Import Required TablesFrom the Source instance, export the following table recor...
Hi Community,I have an Employee Center portal already configured in my production instance, and I just received a new instance. I would like to transfer my Employee Center configuration from Prod to Test, so that it looks and works exactly the same.W...
Would anyone know why a knowledge base owner and knowledge manager wouldn't be able to see the article within the feedback task they are assigned?
[Background]We are planning to implement a navigation pattern where users access specific Classic UI pages through Employee Center, except for system administrators and administrative staff.[Current Consideration]- Using Employee Center as the primar...
Hello,My team has been looking for a way to make some simple edits to the standard Experience Feedback survey that opens from a drawer on the side of our Employee Portal (recently upgraded to Yokohama). However, even with admin credentials I have had...
Hello! When adding knowledge categories from the knowledge database to the mega menu, do there have to be 3 levels of knowledge categories?We currently have a main category that contains subcategories, but these subcategories do not have an additiona...