Resolved! Employee Center: Topic not showing in the Header Menu
Hi, I have added a new Child Topics under Content Taxonomy called "Knowledge". This Topic does not show in the Header Menu. What should I do to add this along with IT?
Forum Posts
Resolved! Employee Center - Catalog Sort By
Is there a way to set the 'Sort by' to default A-Z? Right now, it default to 'Popular'.
Resolved! not able to add the banner image on employee center Topic
HiI am trying to add banner image on manually created Topic but it is not showing on the esc page. The OOB Topic is getting updated with the same image and it is showing up but the newly created one. Why? OOBon Esc portalNewly created Topicon portal ...
Adding Action to New Project Workspace Status Report
Hello, I was just wondering if there is a way to add Project Actions to the new Project Workspace status reports much how it is with the status reports in the old view?
Accept/Reject Buttons Not Visible for HR Case in "Awaiting Acceptance" State on Service Portal
Hi everyone,I'm facing an issue with the HR case management module on the Service Portal. For cases that are in the "Awaiting Acceptance" state, the Accept and Reject buttons are not visible to the user and admin, even though the widget is correctly ...
Cannot Assign Topic on Guided Self-Service Process
I am trying to get a Guided Self-Service Process to be visible on the Employee Center.I was following steps on a Video but the step where they assigned the Guided Self-Service Process to a Topic.I created a Guided Self Set up called Application Manag...
Employee Center content
I have added additional Mega Menu Items, however I need to know how does one attach content under the Mega Menu items. This could be announcements, catalog items, etc?
Resolved! Employee Center Employee PRO
As a learner (Associate Business Process Analyst), one of the compulsory or required content in the Employee Center Essentials requires us to install the Employee Center Employee PRO. Your instance must be on the San Diego family release or later to ...
Add a custom message to the reject popup
How can I add a custom message to the reject popup in an approval task on the ServiceNow portal when the Reject button is clicked?
Set approvers to variable level on catalog item form.
NOTE: this is not in employee center. It's on legacy service portal so sorry I could not find the correct forum. I am working on a configuration for a catalog item. Stakeholder has the following requirements; When a specific checkbox variable is sele...
Order Guide - Set Values Via Script
Hi all, We have an order guide with checkbox fields for Visio, Project, and Power BI. If any of those are checked, it will select a catalog item called Microsoft Applications. This catalog item uses a list collector to allow users to select one or m...
How to write the href to stay in the employee center help
I needed to write some html to create a graphic section with CSS. I have an href that I have currently coded the link to the full url? Does anyone know how to just reference another page within the employee center without a full screen refresh? So...
Seeking examples of EC user journeys with IT + HR modules
My team currently uses the EC for ITSD, and is looking to integrate HRSD in the ECP. The two SDs are currently providing 2 widely different user journeys;1. ITSD allows users to freely access request forms 2. HRSD's (currently on Zendesk) forms are h...
Modify the ServiceNow GUI to ease of the user to create a mass change request
Hello Team,We are looking to modify the ServiceNow GUI to ease of the user to create a mass change request without any confusion.For example,when user selected the Mass change Data option, he/she should not see the Support resources windows and also ...
ServiceNow Content Analytics
I am using the content publishing module to publish news articles to the Employee Center. I have a list of questions to analyze the browsing rate. Any assistance would be greatly appreciated. Thank you!Identify whether users access ServiceNow via mob...