We are trying to resolve an issue where search result counts vary considerably depending on the navigation tab selected (i.e., Articles/Requests/Topics/Links/Apps). When enabling AI Search late binding, the "facets" (left-rail search filters) do not ...
Hi all, I have successfully modified the knowledge article approval widget via To-Do configurations but I failed to modify the information that appears on the left pane. You see that on the left, it still shows "Approve Request" and that's it! Does a...
Can anyone give the Backend table name of Application with roles table.
Articles and Requests from Recommended for you section are not opening in now mobile app but when they are marked favourites, same articles and requests are being opened from favourites section.
Hi all, The kb articles are syncing in the portal but when I search by article number, it doesn't show.Attached the screenshots below: Thanks in advance for your help! Hiranmayee Mohanta
Hi, We as the organisation built one solution. We need to publish it in the ServiceNow app store in two weeks. Can anyone suggest steps to implement it
Hello, I'm currently living in west Africa and i was wondering if it is possible to get a job/ internship remotely anywhere in the world after completing the change adoption specialist training
Hi All,I have a requirement to display the name of quick link below the image not on the image.Example Password reset should be present below the image, please guide what can I do?Thanks
I want to become a service employee now. Can any one explain the process?
Hi Team, We have two groups dealing with same tasks so need to merge them, How can I merge them into one group. Thanks
Hello, I have a slight issue with these buttons under public Knowledge Articles.https://youtube.com/shorts/xTTVv_mRjpc It seems there is no restrictions imposed on user IP for how many times that option can be used.As you can see on the video, the s...
Any ServiceNow Consultants here in Europe looking for Part time work?
Does anyone know how you configure the fonts and colours for this page? The Branding Editor doesn't do it. I've tried messing with the EC Theme as well and that only seems to cover some of it.. any pointers would be appreciated.Thanks.
Hi, I am unable to see the quick link section within the Topic Header of the esc Portal. I have added 2 quick links within a standard topic in the Advanced Portal Navigation but on the portal I can only topics and not quick links. Is there something ...