Hi all, Is it possible to activate and use 2 different Employee center portals in the same instance? I suppose that we have to configure different taxonomy and maybe we will have to customise some widgets (My requests, etc) Thanks! Regards, Dimit...
Does this site offer a simple userguide for new users to reference when opening service requests, incidents or change requests?
Hello, Looking for guidance on how to break into the ecosystem as someone currently completing training at my own pace, considering making a career change. Thank you
Hi,The Workday integration with ServiceNow is not automatically removing tasks from ServiceNow once they have been completed in Workday. This is causing my ServiceNow task list to be cluttered with completed tasks, making it difficult to see which ta...
Hi Everyone,After the Washington upgrade there is an issue with next experience UI search where Global search option in the dropdown was missing and the other workspace search options were available, i've checked in the Washington PDI global was avai...
Hello - I can't figure out why when a user clicks on the Sources link in search results the kb article opens in form mode? See attachments.Any help is greatly appreciated!!
Does anyone on here have any experience with changing the order of how the Tiles for Catalog Items are displayed in Employee Center? One of our Stakeholders has requested when their Category/Topic is accessed, there is one particular Tile for one of ...
Is there a way of finding what customisations have occurred in Employee Centre? I have a task to do this and have no idea where to start! We are on Xanadu.Lisa
Hello, I'd like to know how to implement content restriction in taxonomy Employee Center. I want to restrict one of the child topics of the taxonomy, so for example when I enter HR from "Mega Menu" some subtopics should be visible only for managers....
Hi ServiceNow Folk,While finding a new job on hashtag#servicenow platform with hashtag#ITAM module, I noticed list of crusial interview questions, that may assist you in your upcoming hashtag#servicenow hashtag#ITAM interviews:ITAM interview question...
Hi Anyone knows where I can access the ServiceNow product roadmap for EC Pro? ThanksDeepti
Hi Everyone,Issue-duplicate chat in activity of incident via live agentWhile any affected user facing some issue and connect with IT service desk vis live chat in service portal .after end of session when Service desk user save all activity as an inc...
Is there a way to configure the Standard Ticket Actions menu without writing a complex custom widget? I am looking for something similar to the way UI Actions are configured.
Hello I know we have Platform Analytics; User Experience Analytics to support KPI's for Employee Center. Is there any documentation to perform discovery session with the customer for Analytics for The Portal Improvement project. Thanks
In the ESC Portal, My approvals is under My Tasks. We are seeing approvals for other requested items in sysapproval_approver table, but the RITM ones are not showing up under My Tasks. I'm looking in the To-dos Configuration but can't figure it out....