I have a customer who has entitlements to cover their active employees using EC Pro, but their contractors would need to use the instance via SP or EC. I know that the contractors could be directed to the non-EC Pro experience via redirects, but wou...
ContentsIntroductionCreating our WidgetCreating a Script Include and System PropertyConclusionIntroductionOver Christmas, my partner and I were playing our annual game of Scrabble, during which, as always, I was thoroughly trounced. While recovering ...
I want to be able to filter approvals by types so I was wondering if anyone know how to enable the filter so it will be easier to filter the approvals. As shown in below picture.
I have a catalog item that allows the end user to select one to many Business Services using my catalog item. After submittal, I want first tasks (Task 1) created for all selected Business Services. In this use case, there would be two tasks. If 5 B...
I want to write a business rule to restrict all to assign incident to xyz assignment group .-Setup only abc can assign to xyz assignment group.
Hello, On ESC we have the possibility to Save as Draft one record. I would like to know if it's possible to save it as a Template so it could be reused many times (for same or similar topics / issues) ? Best regards, Nenad
Hi Community,Need your help with the Ajax code (Script include) and client script.This code is created to call the record from the leave bucket and populate the respective fields in the new leave request form. variables are correct, but some how the ...
We have the ability to send an SMS text message from a HR case to an employee's mobile phone as a 1 way message (meaning if the employee replies back, the response will not go on the HRC). We have not deployed this to prod yet as we do not have writ...
how to show phones categories only in popular items and hide the create incident forms.how to resolve this ?
Is there a way to move the related articles widget under the required information widget by chance? I am having a hard time finding the catalog item and changing the location of the widget
how to configure items for default rendering the page in popular items . In the Popular items default showing only phones .
We just the updated to Xanadu. I want to look like this whenever they search it but it shows up like this. Image below. How do I fix this issue? Does anyone know why it changed? Thank you in advance for your help. It looks like this when you searc...
if im entering my email its sending confirm email like thisbut after clicking on the confirm button there is no change its just opening the now learning homepage ,and linked to webassessor is not marked as completed can any one help me with this is m...
Can I get variables in catalog item by dot-walk in auto-populate ?As shown in the attached image, Questions are displayed in the Dot-walk path window in the Auto-Populate tab, but is it possible to get variables using this?
How to set PageID along with Topic ID as homepage in service portal? Ex: In HomePage, I was able to set Page that's it. like below/customportal?id=customhomepage But I want to pass something like below../customportal?id=customhomepage&topic_id=3d4b6d...