Hi, I'm going to preface this with an apologies if this is in the wrong section as this is my first post so still trying to navigate around! Some pre-text: The organisation in which I work has brought in the Employee Centre on which knowledge is bein...
I have this working onSubmit Catalog Client Script code. When I try it in ESC portal or Native UI as a system administrator or a user with Admin role, it works fine. But when I try by impersonating as a non-admin user and try to submit a catalog requ...
Hi Team, Need to restrict choice fields in close code field, when particular type (CI Outcome) is selected in on change_taskform, i have written on change client script, its not working as expected, On change, Field Type close code, selectedall the c...
I have connected servicenow with Azure devops with the help of this Articel.In servicenow in agile devops instance it showing connected.stroy table is mapped with issue in azure devops.whenever i create story in servicenow issue is created in azureDe...
Hi Team,we are having requirement to visibility for non global and global users there is choice field called "affected Platform" which has two choices global and non global userwhere non global users selected only those people will need to see their...
Hello Community,I am working with the Employee Center portal in ServiceNow and have opened a catalog form. I need to retrieve parameters from the URL of this catalog form using a Catalog Client Script, but I want to achieve this without relying on DO...
I can't set a value for variables in the server script of Record producer. The following script is included in the server script. producer.u_record_producer_variable = value; As a result, the following error was returned. ErrorAccess to api 'put(sys_...
Hi, I am wondering how the "searching" (AI search) is working in the Employee Service Portal. Last week, we released several catalog items. These catalog items have to be visible for all the users of the company, including those with only the role "s...
Hi! When a URL-type field added to a custom table is displayed in "Incident Standard Ticket Actions",I want to display it as a link. (When clicked, it is a format that transitions to the URL page)Do you know anything about this method? [remarks]Curre...
Hello! New to the ServiceNow community. I wanted to know if there is a way to highlight or feature newly published/updated knowledge articles? Maybe some sort of reporting and dashboard? I've been looking into leveraging the 'Featured Content' fun...
We have created a new portal by taking reference of Employee center. created new search application configuration referring to EC search. And also created custom taxonomy and topics. The custom taxonomy topics are showing in filters in search page in...
Hello Team,On the My Tasks page in the Employee Center, the details shown for line manager approval requests are quite minimal.Is it possible to update the My Tasks page to display more information about REQ approvals? e,g: Variables details from Re...
Hi Community,Hope everyone is well!I want some help in MRVS, I want to hide the variable 'First name' as shown below in yellow from the catalog item and only to show it in RITM/Task. Is there any way to do it ? For better under standing you can look ...
Users with ITIL role are unable to create a change task with ITIL role and getting blank screen as attached. Tried creating a ACL for ITIL with create record access in Change Task table but it is not working. Can someone please advise or help on gett...
We are a multinational company with overseas branches. We still have got to figure out whether we will use a single instance for all regions, or have a few instances, but in this question let's suppose that we will work on 1 instance only. Suppose we...