Hello, I have a requirement related to 'Account Setup: User was a Conversion and ended with two active entries in SN User Table'. The requirement is "User is a conversion, and the existing AD account DID get updated, but the ServiceNow Us...
Is it possible to hide Author name in knowledge article in employee center portal without customization. I have checked instance options, there is no option available in employee center portal to hide author name.
Hi How to set the Approval status of RITM to Approved if there is no approval flow for the forms right now this approval status is setting to Requested even though that flow dont have approval flow how can I set this one via Business rule? Thanks.
i have tried to create the Custom table with Reference value both catalog form and table field are reference field location. Flow designer create/update record method.
Hi Experts, I'm using the 'Employee profile Header' widget and i can't find any way to update the default background banner to another. This is what i have now: I have tried updating the image in All > Employee Profile > Background Banner. (But it...
Is it possible to limit the size(200kb) of background banner upload for user in employee profile page. As by default the system is allowing upto 10 mb.
As an employee, I want to have quick access to the Employee Center Portal directly from the ServiceNow Service Center banner, so that I can easily navigate to the resources I need. The system should add a clickable link to the Employee Center Porta...
Open the request you want to approve from My Tasks in Employee Center.At the bottom, there are “Approve” and “Reject” buttons, but they differ in color and placement from the OOTB.What should I set and where should I start to make them look like the ...
I have managed to change the back end view of the pop up but can not find where this pop up lives to change it for the portal view. I have changed the script include and ui macro. I have followed this to change the back end message but cant seem to c...
Hi Team,When I'm searching the article in employee center search bar sometimes article is loading as expected and sometimes are articles are not loading as expected The sometimes url loading " https://dev287345.service-now.com/syn_esc?id=kb_article&s...
Hi All,I need help with an ajax call parsing values. I have a script include that works correctly and returns the list of sys ids from the same company as the requester but the CCS I am not able to parse the results. I need to limit the list of avail...
Add a new price field and ensure it appears on the catalog item form and in the cart within the Employee Center.IntroductionIn ServiceNow's Employee Center, the shopping cart widget is a vital tool for managing orders. However, it doesn't provide the...
Hey all, I have built the "HR" navigation topic using a menu item and Advanced Portal Navigation. The issue I'm encountering is that topics #1 and #2 are set as URL types because I don’t want them to lead anywhere. However, when I click on these item...
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Good Afternoon, We're currently on Employee Center Pro (Washington DC) as our associate portal. We received a request to sort My Favorites in alphabetical order if possible. Today, My Favorites only allows you to sort by Recently Accessed, Date Add...