I have managed to change the back end view of the pop up but can not find where this pop up lives to change it for the portal view. I have changed the script include and ui macro. I have followed this to change the back end message but cant seem to c...
Hi Team,When I'm searching the article in employee center search bar sometimes article is loading as expected and sometimes are articles are not loading as expected The sometimes url loading " https://dev287345.service-now.com/syn_esc?id=kb_article&s...
Hi All,I need help with an ajax call parsing values. I have a script include that works correctly and returns the list of sys ids from the same company as the requester but the CCS I am not able to parse the results. I need to limit the list of avail...
Add a new price field and ensure it appears on the catalog item form and in the cart within the Employee Center.IntroductionIn ServiceNow's Employee Center, the shopping cart widget is a vital tool for managing orders. However, it doesn't provide the...
Hey all, I have built the "HR" navigation topic using a menu item and Advanced Portal Navigation. The issue I'm encountering is that topics #1 and #2 are set as URL types because I don’t want them to lead anywhere. However, when I click on these item...
メール通知を作成する際に，本文にサービスカタログで起票者が入力した変数を本文に表示させたいのですが，スクリプト以外で方法はありますでしょうか。
Good Afternoon, We're currently on Employee Center Pro (Washington DC) as our associate portal. We received a request to sort My Favorites in alphabetical order if possible. Today, My Favorites only allows you to sort by Recently Accessed, Date Add...
Hi I created a campaign based on the tutorial (https://www.youtube.com/watch?v=d_N45k9xxw8) However, it is not triggering. I used the "ec_pro_dashboard" page for content display (banner content for Content Experience); There are no issues with Conte...
What is the purpose of ServiceNow's Service Level Agreement (SLA) Management?To define the hierarchy of servicesTo measure and report on the performance of IT servicesTo manage software licensesTo automate the incident resolution process
Hi Team, I’m looking to streamline the internet and gym reimbursement process currently handled manually in payroll. Here’s the current workflow:1. Employees email their reimbursement claims to the payroll inbox.2. HR compile and send these to a vend...
Which ServiceNow feature allows users to define and enforce processes for incident resolution?SLA ManagementChange ManagementKnowledge ManagementProblem Management
What is the purpose of ServiceNow's Orchestration module?Manage orchestral performancesAutomate complex workflows and processesMonitor server performanceManage software licenses
I've a requirement to add a new menu item, similar to 'More', in the Employee Center header. This menu should contain sub-menu items that display in a dropdown for better navigation. The goal is to create a structured menu system to enhance usability...
Hello Experts, I would like to ask if there is a way to change the default font of existing knowledge articles using script? I know we can manually change them but we have 500+ articles.
There are fields that I would like to appear IF and when a certain choice has been selected on a request form. I put them in a variable set and tried to follow a few tutorials on creating a UI Policy that would make them visible only when a certain o...