Anyone has suggestions for the following issue:1. On employee center2. Customer Orders new PC / Save as Draft3. Admin does update Set on the NEW PC form4. User will get the message of "The Draft catalog item you're trying to open is deleted because t...
Hi All, I'm having an requirement to display the Ritm(s) instead of Req(s) in My Requests OOB widget. I have tried a lot of things as I have replaced sc_request with sc_req_item. But there isn't any use with that.Even I have made the Service Catalog ...
Hi Everyone, I want to add a text on the header in employee center portal and for that I make changes on the Employee center header widget and after making the changes it starts showing the below errors. Even after reverting it to the previous versio...
Hi all,I know the Advanced Portal Navigation in the Employee Center can be pretty complicated.I am wondering how I can have a combination of both external links (to external websites) and internal links (to KB Articles, Rich Content, News Articles, e...
Hello Experts,I need help on a issue where i have a requirement we have HR knowledge base where i need to give access to some groups to create the articles but at the same time we have some HR KB articles for different locations. When user logged in ...
HI Community, I'm facing a situation in portal, once the request is raised and when the approval opens mytask to approve /reject the ritm there is additional details tab where it shows the variable summary. But in some cases the variable details is g...
Is it possible to restrict the number of favorites to "30" in My Favorites page in Employee center. If user try to add favorites more than "30", an error message should be displayed.
Hello, I have a requirement related to 'Account Setup: User was a Conversion and ended with two active entries in SN User Table'. The requirement is "User is a conversion, and the existing AD account DID get updated, but the ServiceNow Us...
Is it possible to hide Author name in knowledge article in employee center portal without customization. I have checked instance options, there is no option available in employee center portal to hide author name.
Hi How to set the Approval status of RITM to Approved if there is no approval flow for the forms right now this approval status is setting to Requested even though that flow dont have approval flow how can I set this one via Business rule? Thanks.
i have tried to create the Custom table with Reference value both catalog form and table field are reference field location. Flow designer create/update record method.
Hi Experts, I'm using the 'Employee profile Header' widget and i can't find any way to update the default background banner to another. This is what i have now: I have tried updating the image in All > Employee Profile > Background Banner. (But it...
Is it possible to limit the size(200kb) of background banner upload for user in employee profile page. As by default the system is allowing upto 10 mb.
As an employee, I want to have quick access to the Employee Center Portal directly from the ServiceNow Service Center banner, so that I can easily navigate to the resources I need. The system should add a clickable link to the Employee Center Porta...
Open the request you want to approve from My Tasks in Employee Center.At the bottom, there are “Approve” and “Reject” buttons, but they differ in color and placement from the OOTB.What should I set and where should I start to make them look like the ...