One of the most common questions we receive from APM customers is: Which out-of-the-box (OOB) APM fields should we use? What is the ‘best practice’ or ServiceNow’s guidance on using OOB fields? As with most ServiceNow applications, adding new fields ...
Hurray - I’ve passed the exam for Certified Implementation Specialist – Application Portfolio Management (for Rome release). Let me give you a handful of pointers on my experience with the same. Exam basics Exam Structure - The exam consists of 30...
APM RecapMany organisations struggle to simultaneously keep up with operational and strategic demands, taking advantage of existing applications, retiring redundant applications, and understanding where and how creating compelling new applications wi...
Purpose: The purpose of this document is to answer most commonly asked questions when configuring APM application in ServiceNow. The questions and the answers are focused on the use case of setting up an application inventory, and do not address oth...
This post contains the answered audience questions from our ITBM webinar “Making application portfolio planning easy on the Now Platform". Register now to watch the webinar on-demand.
Hi, Appendix for this article can be found Here There are couple of steps required for binding the assessments results that the users have given, which are to be fed to APM indicators, lets deep dive how this is to be done. --> Before generating scor...
Hi, In this article i am going to dive deep step by step on --> How Assessments are configured --> How one can take assessments and view the results --> Process to bind APM indicators with assessment Metrics and feed the results to the indicators T...
Welcome to the first instalment of a series on Application Portfolio Management. In this post we introduce APM as a concept and what it means to a business. What is APM? In many organisations, through factors such as organisational change, operatio...
ServiceNow
seanflack
LisaLatour
