Enterprise Architecture — Feature Spotlight Each month, we highlight newly available key capabilities in Enterprise Architecture. Newest feature highlights are always at the top. To get notified when this post is updated, select Subscribe from the op...
EA TRAINING & Learning • Limited Time OFFER CIS Data Foundation Certification Is Live, Free Through June 30 The EA Product Team · April 2026 We're excited to share that the Certified Implementation Specialist – Data Foundations (CIS-DF) exam cover...
Enterprise Architecture March 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - March 2026 Australia/March 2026 Store Release Please review ServiceNow's Australia/ March 20...
Discover latest EA Best Practices in MyNow (formerly NowCreate) MyNow - Best Practices serves as the central hub for implementation guidance and proven strategies, helping customers and partners achieve consistent and successful outcomes. We are p...
Enterprise Architecture — Feature Spotlight Each month, we highlight newly available key capabilities in Enterprise Architecture. Newest feature highlights are always at the top. To get notified when this post is updated, select Subscribe from the op...
Applying TPM and TRM for Lifecycle‑Driven Decision Making Executive SummaryAs enterprises accelerate cloud adoption and modernize technology estates, understanding technology lifecycle risk has become as critical as managing cost or performance. Serv...
EA TRAINING & Learning • Limited Time OFFER CIS Data Foundation Certification Is Live, Free Through June 30 The EA Product Team · April 2026 We're excited to share that the Certified Implementation Specialist – Data Foundations (CIS-DF) exam cover...
The Enterprise Architecture Workspace offers a feature to file and manage architectural artifacts (like Architectural Decision Records). In the context of enterprise architecture and technical governance best practices, the respective business functi...
If you've been maintaining a separate SharePoint site, internal wiki, or portal just to communicate your organization's approved technology standards—this feature is for you. The Problem We've All Been Working Around For those of us managing techno...
With the February ’24 release of Enterprise Architecture Workspace (EAW), we now have Total Cost of Ownership (TCO) reporting and indicators for Application Rationalization. The intention for this feature is that APM is now providing a single...
Enterprise Architecture March 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - March 2026 Australia/March 2026 Store Release Please review ServiceNow's Australia/ March 20...
A Conversation with Mark Castoe — Key Takeaways and Resources In today's enterprise landscape, integrations are everywhere. Every business application your organization relies on — from HR systems like Workday to financial platforms and CRM tools —...
The out of the box Enterprise Architecture Operational indicators, Incidents via Service, Problem via Service and Change via Service provide key insight to the operational health of your business applications. See this prior article for deeper discu...
Welcome to the Enterprise Architecture Quick Start Guide If you're just starting your Enterprise Architecture journey, then you've come to the right place. This guide will help you get up to speed on activating and realizing value from Enterprise Ar...
Enterprise Architecture - 2026 March Vision Series Join us for the Enterprise Architecture Vision Series—an online webinar designed to help you align technology investments with business strategy, drive agility, and deliver measurable outcomes in a r...
Interfaces, APIs, microservices, etc. and integrations are crucial parts of the IT fabric. Understanding and cataloging your Interfaces, Integrations and how they interact with your Business Applications is critical. Digital Integration Managemen...
The Technology Reference Model (TRM) feature of Enterprise Architecture (Tokyo+) allows practitioners to define the Software Technology Standards for their enterprise. For many reasons including risk as well as cost management, the technologies use...
Discover latest EA Best Practices in MyNow (formerly NowCreate) MyNow - Best Practices serves as the central hub for implementation guidance and proven strategies, helping customers and partners achieve consistent and successful outcomes. We are p...
Recommended Trainings for Enterprise Architecture (EA) Investing in ServiceNow training and certification drives real results: faster value delivery, higher productivity, lower risk, and quicker adoption. Make learning a priority to get the most fr...
Yokohama release brings a wave of innovation—especially in AI and automation. But tucked inside this release is a less-celebrated yet powerful feature that security-conscious organizations will want to know about: Access Observer. In this article, we...
Now Assist in Docs Generate content with Now Assist directly in your Docs using custom prompts. In addition, summarize existing sections, elaborate where needed, and refine drafts to help improve your productivity. This capability is available in S...
Knowledge 2026: Call for Content Now Open May 5–7, 2026 | Las Vegas, NV Deadline: October 24, 2025 The countdown is on! Knowledge 2026 (K26) will be our biggest event yet — and we want your stories to be at the heart of it. This is your chance to...
It is a question we get all of the time and its not so simple yet it can be crucial to you successful application portfolio practice and it could impact you enterprise architecture program since the application portfolio is a crucial tool in an EA pr...
Technology Portfolio Management (TPM) is ServiceNow’s Application Portfolio Management facility that allows Enterprise Application teams to align the technology components that make up these systems and understand/visualize the manufacturer / publish...
ServiceNow
seanflack
LisaLatour
