APM/EA encourages adding infrastructure CI relationships to Business Apps???

Tom Sienkiewicz
Mega Sage

Hey Everyone,

 

I was looking through the EA documentation and found this bit below, which I find a bit confusing. Hopefully I can get a little clarification on this...

 

Business application relationship with CIs for application information

TomSienkiewicz_0-1739801286079.png

 

So is the bit above actually assuming there is an App Service in the middle, to which all CIs would be related? Or is there now a recommendation to add CIs BOTH to App Service and Business App for any specific reason? I hope there's no OOTB reports/indicators that would require this?

 

Many thanks!

1 ACCEPTED SOLUTION

mcastoe
ServiceNow Employee
ServiceNow Employee

Hi @Tom Sienkiewicz,

 

I recommend you ignore that documentation as it is mostly wrong in its general statement towards CI relationships and Business App and has been reported to the Product team to have updated or removed.   As you point out all CI Relationships for Business App (except for the Digital Interface/Integration Interfaces relationship) are prescribed by CSDM.

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3 REPLIES 3

mcastoe
ServiceNow Employee
ServiceNow Employee

Hi @Tom Sienkiewicz,

 

I recommend you ignore that documentation as it is mostly wrong in its general statement towards CI relationships and Business App and has been reported to the Product team to have updated or removed.   As you point out all CI Relationships for Business App (except for the Digital Interface/Integration Interfaces relationship) are prescribed by CSDM.

Bruno De Graeve
ServiceNow Employee
ServiceNow Employee

hi Tom,

To second Mark's feedback, once you created a Digital Integration, where you link two Business Applications, we also create a CI Relationship Interfaced by::Interfaces in the background. We followed the existing guidance on Docs.
Our Digital Integration Mgmt data model is published on Docs

Bruno De Graeve,
Principal Platform Architect, Customer Success, ServiceNow

Thanks Bruno, yeah the "Interfaces:Interfaced by" part between two Business Apps is clear, I was a bit confused if there was a suggestion to have BA relation to infrastructure/operational CIs, which was confirmed it should not be 🙂