In HR task need to auto populate "opened for" field in place of "Assigned to"
Hi everyone, In HR task need to auto populate "opened for" field in place of "Assigned to". How can I achieve this?
Forum Posts
How to iterate the array find some elements & pass their associated values to store in new variable
Hello @Ankur Bawiskar @Chuck Tomasi @Pradeep Sharma We have an array retrieved from the "cmdb_ci_rel" table where the array contains the group's and their associated sys-id's but we are unable to iterate the array to find the values and then extrac...
Resolved! Modifying Enterprise Architecture Workspace to allow custom indicators
We are just starting to use the EA Workspace and it's impressive - especially from an APM standpoint. We also collect metrics from assessments and built 2 that are custom based on the ootb Business Value and Functional Fit assessments. I see that t...
Scheduled script with GlideAggregate
Hello All,I need to modify this scheduled script notification - according to best practice it should contain GlideAggregate instead of getRowCount (line 5). The script should send notification to Portfolio Manager for inactive project managers. The s...
Filter retired business applications from Dependency Views
We utilize dependency views in APM and have mapped business capabilities to business applications. It doesn't make a lot of sense for our organization to see "Retired" business applications in this view. Is there a way to exclude relationships and ...
Adding Custom Application Attributes in APM
Bringing up APM for the first time and was looking for guidance on:1. How to add custom attributes for Business Applications2. How to modify forms\UI to allow for proper maintenance of new attributes. I should note that we are rolling out APM in ad...
How to trigger topic block with parameter using "VA Bot Integration - POST"
How to trigger topic block with parameter using "VA Bot Integration - POST /sn_va_as_service/bot/integration"
Send email notification with body consisting of old and new values to multiple fields on a form
Hey All , @Chuck Tomasi @Ankur Bawiskar Need help with below task : We have a table with a few fields and when ever these fields have data changing , we need to have those previous and current values sent to the respective record users to notify the...
APM - Duplicate Business Application Best Practice
Hello Community, I am looking for advice and perspective regarding APM/CSDM best practices when it comes to Business Applications from large organizations with inter-company complexity. I currently represent an Enterprise that is made up of several C...
APM: BCM Inquiry
Would like to chat with others using BCM out-of-the-box version. My company has been using BCM for a couple years, but find a some challenges - (1) reporting and (2) determining primary capability if an application is associated with multiple capabil...
Technology Portfolio Management: Custom Risk Calculation
Hi ServiceNow Family, I need some assistance and I hope someone can help me. I am in the process of setting up TPM and I noticed some issues with Business Application Risk Calculation. In my research I have found this docs page, but unfortunately its...
Software Model Suggestions Count is returning zero
Hello! I'm trying to associate suggested technology models to an application service. I've followed the steps provided in this documentation from numerous application services but I always receive 0 software model suggestions count. I have discovery ...
Resolved! Application Portfolio Management Setup static scoring profiles
I have a request to setup static APM scoring based on external data that we will import. My thought process for this is below but I'd like to know if anyone else has done this and have any insight. 1. Disable existing scoring indicators.2. Add new s...
APM
Does the Enterprise Architecture Workspace make use of the CSDM or does it use something completely different. I think I saw a webinar which mentioned the CSDM wasn't used, to expedite its development.
APM
One organisation I know maps of its applications to application owners, and creates rankings in terms of business criticality for each application; this information is then stored in the CMDB. Does anyone see this as a useful exercise, if so in what...
