I would like to clarify some concepts regarding 'Business Criticality'. In one hand, there is a criticality defined for each Business Applications, and on the other hand a criticality that follows the path of Business Services, Application Services, ...
I want to populate some values in the Application 360 dashboard of a business application for Visualization=Scorecard and Breakdown= Application Profile Indicator. Attached screenshot for the reference. 
I would like to know if APM module of ServiceNow can be used for Application Portfolio Rationalization (to find redundant/similar applications and for decommissioning?Pls send me the articles or links related to it. Thanks,kamal
Because of recent Operation Resilience regulation, company have to identify Critical Business Functions and to do BIA, BCM, IRM and operation in relation to those "Critical Business Functions"
Hey all, We are in the process of enriching our APM data to make the module more robust. I understand the importance of the Application Category and the associated Category Group in terms of rationalization opportunities. Has anyone found a standard ...
Hello all, I'm tasked with acquiring APM knowledge through now learning, and I can't help myself but see that I'm lacking some information and that there is some catch I'm not seeing because any solution to this requirement is not accepted by the lab...
Curious how others are defining Business Criticality, on the Business Application form, and each of the values: Critical, High, Medium, Low Who typically owns that field and can provide the appropriate value? How do they determine which value?
Hi Team,Request you to kindly share best practice for enabling Knowledge Management module to any support group
Hello! I know we can't be the only organization where people refer to applications with different names. For example, we have a 'Central Licensing System' that some call 'CLS' and others call 'Central Licensing'. It's in APM as 'Central Licensing Sys...
I've searched but can't seem to find any definitions related to the 4 values for the Planned Disposition field. Can anyone point me in the right direction? Invest, Sustain, Migrate, Retire I mean it's not too hard to use reason to figure these out. J...
Is there way to get the plugin 'Financial Management For APM (com.snc.financial_management_for_apm)' installed on 'personal developer' instance ? I can't find it in the list . Thanks L-A
I am attempting to update EA Workspace from version 2.2.1 to 3.0.2 to test drive TCO (v 1.0.1). My current version is Vancouver, which app manager says is a compatible version. When I go to the update page, the Get Started element never loads to re...
Can anybody have study material related to the CIS exam of Strategic Portfolio Management (SPM)?
Dear ServiceNow Community,I hope this message finds you well. I have been exploring ServiceNow certifications and recently came across the Certified Implementation Specialist tracks. However, I noticed that Project Portfolio Management (PPM) certific...
Hi, I'm working on getting our master application list into APM. I know I can relate applications with the platform, for example: ServiceNow is the Platform Host and APM is the Platform Application. I can do this for most of the applications we have...
