Navigation: Service Now>> Agile Development >> Agile Boards>> Sprint Tracking >> Story Board. Using configuration, I have turned on both the options "Show Labels" and "Show label names" but on the board, I only see the color of the selected label bu...
Dear All, We are implementing APM for a company in the Netherland and I need some help in regards to Application Life cycle stage status definition. let me start elaborating my confusion and hope someone can help me. Life cycle StageLife cycle Stag...
Hi All,I wanted to create a schedule job which runs daily to remove users from a particular group.For e.g.: If user raise a request for group access, post approvals, user was added automatically into the group. This was achieved through flow designer...
I have an issue with setting up APM Indicators and collecting data around ITSM records. The APM Indicators related to Incident, Problem and Change (IPC) collect data from existing PA Indicators, for example, Application Portfolio Management > Applic...
I am having difficulty with the interpretation of a platform application with respect to Architecture type. I read the example in Management of business applications (servicenow.com) which leads me to believe that any component (a.k.a. module) of Se...
Hi All,While doing scripted audit for Business Application the task are generating for each application and assigned to its corresponding IT Application Owner, But the problem arises when trying to send the notification. the IT Application owner get ...
Hello, Does anyone know why the application rationalization dashboard is empty?I have all the data there, the business applications, etc. but they do not show up here as well.Thank you for any suggestion on this!
Our implementation partner set up a basic assessment for us in APM that matched what we were doing before we adopted ServiceNow's APM. When I generated the assessments, the only thing that the assessor sees is the name of the application and then the...
We have not used the document management repository but we do use Knowledgebase's. It seems like the document management repository would give us a more granular capability to control access than using KB provides. However, most of our internal use...
Hello, I have a scoring profile containing multiple indicators and associated with all my business applications. When going to the application rationalization dashboard, in Bubble chart I have no results and in list view, although I see the correct o...
Hello, I have the sn_apm_tco_list table filled with records, but in the Portofolio TCO dashboard there is still no TCO score shown. Do I have to run any schedule job or something similar in order to have a TCO score? I have multiple records per busin...
Hi all,- I would like to know how APM relates to the hardware and software models. how/ where will I see the business application version and how do these get populated? I know this is a very basic question, Just started explore APM and the Basic...
Hello All., I see by default we have two scoring profiles in PDI so, in what case we will create a custom scoring profile and how it will benefit?
Hello, everyone,Is there any other way to Generate Assessments apart from the UI action available on the indicator form itself? I would imagine something more intuitive would exist, for example if you want to generate assessments on multiple indicato...
I would like to clarify some concepts regarding 'Business Criticality'. In one hand, there is a criticality defined for each Business Applications, and on the other hand a criticality that follows the path of Business Services, Application Services, ...
