Issue with my PDI

[Meharaj Begam]

Hi Expert,

I'm currently experiencing an issue with my Personal Developer Instance (PDI). It has been in the "waking up" state for over a day, and despite waiting, it has not fully refreshed. Could you please assist me in resolving this issue?

PDI: https://dev271661.service-now.com

Thanks,

Meharaj

[shibasou]

Hi.

There is no official support for PDI.

All we can do is wait.

Alternatively, you have no choice but to get a new instance.

reference

解決済み:PDIはまだダウンしていますか?- ServiceNow コミュニティ

Mark Helpful if you accept the solution.

Thank you.

[Harish Bainsla]

Hi @Meharaj Begam  its better to request new PDI

[AndersBGS]

Hi @Meharaj Begam 

As you might know, there is no support available from servicenow in relation to PDI, hence your limited to two options :

- Wait, it should come back after some time.

- when you get tired of  waiting, release your instance and request a fresh installation. Note, all work that you haven't  backed up will be lost for good.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards 

Anders