How to link software licence from SAM module to a business application with Enterprise architecture
Hello, With Enterprise architecture module, how can I link my business application to it's software licence (SAM) and add it as a TCO source ?Thanks
Forum Posts
Resolved! What actions do IT Application owner have available?
My team is trying to determine which role should be designated as an Business Application's IT Application owner. To make that decision, we want to know what actions are available when a person is named as an IT Application owner. This is our current...
APM Guided Setup
Hello Community, do I have to do the APM guided setup on all our instances? Or is there way to transfer the configuration from one instance to the others? Thanks in advance! Best regardsMarkus
Application Type values
Hi All, Looking for community input on something minor. The default Application Type field has the following valuesCOTSEUCHome GrownSaaSHave folks added Open Source as an option where they have built something on top of an opensource platform with li...
Looking for Module Recommendation: Reviewing Application Design
I am looking for ServiceNow Module recommendations that we could use to implement/replace the following business workflow. We are currently using a custom setup using Requested Items as the foundation, but it has required too much customization to di...
APM Lifecycle stages/status and Status
Hi, I would like to know about the below, how it happens in ServiceNow EA and the reason behind it.1> Do the life cycle stages on the BA get auto updated based on planned disposition. Is there any relation or this has to be manually handled?2> When ...
Install Status = Implementing on a Business Application (email trigger for further review?)
After submitting the "Register a Business Application" request and someone from the "Enterprise Architect Group" approves, the business application goes into an Install Status of "Implementing". The only email notification generated was to the reque...
Resolved! Show upcoming TPM risk only for software och hardware with lifecycle data in EA Workspace?
Hi, I populated the TPM discovered technologies and lifecycles and can now see the lifecycle timelines for applications in EA workspace (we have application services created and related to business applications, servers with ACC agents installed and ...
Business application VS application service for APIs
Hello, We are in our way to implement CSDM and Enterprise architecture (APM)We are wondering how we will manage our APIs in the CSDM. We are developping reusable API at the company Our first assumption is to create them as a business application, wha...
Resolved! Best Practice for Documenting Business App Migrating to Cloud
Hi all EA/APM Friends! I have not been able to find any documentation or posts for what is recommended/best practices for documenting when a business application moves from on prem to cloud. Especially when the app service is different. Ex. Legacy kr...
Data Certification within EA Workspace
I have been having difficulty finding documentation on data certifications within EA Workspace. I had heard there was a 'new' data certification process being rolled out in EA Workspace that would eventually be available platform-wide. Can you confir...
Business capabilities hierarchy report Application
Team I need you help with creating a reportJust a "simple data report"Column Headers - Please see excel file - Example of what I needSee Business Capabilities hierarchy <-- where i get the information from Thanks againHope to see you in Vegas #Knowle...
How to calculate vendor score ?
Dear Experts,How can we calculate the vendor risk score when weight , rating and normalized value is given. Appereciate any inputs!
Business Application Capability Relationships (How to see the entire Capability Hierarchy from App)
From the EA Workspace when you open up a business application, when you click to see the Infrastructure Relationships to see which capabilities the app provides, is there a way to see the entire hierarchy of capabilities to each capability provided b...
Accessibility Level field
For the Accessibility Level of Business Applications, the choices are A (lowest), AA (mid-range) and AAA (highest). But I'm not sure how I should interpret that and guide our users. Does A (lowest) mean an application requires the lowest level of s...
