I'm looking to use the OOB Assessment Metric Type named Business Value. I've created my own Metric Categories for it and the goal is I only want to send these Assessments out to IT Application Owners, and I only want the owners to receive Assessments...
ello Community, We installed the Enterprise Architecture application and we are working on populating the TRM product list in the Technology Portfolio section of the application. We ran the OOB job called "Populate TPM Discovered Technologies and Lif...
Team,We are implementing Value Stream mapping. But we are not getting exact use cases of it.Can somebody help here?
I have read several post regarding this topic, but it is still unclear to me how the svc_ci_assoc table is populated (as it relates to ServiceNow EA TPM application). I have seen several posts related to application services used with the TPM where m...
The CSDM 4.0 whitepaper has a graphic (pg. 32 in the one I'm looking at) that indicates the Business Application to Application Service relationship type is Consumes. But the CSDM 5.0 whitepaper graphic (pg. 49) indicates that the relationship type ...
Ever see this "Enterprise Architect Group" automatically added to all your architectural artifacts, and wonder why? It's because there's a business rule, Reader permissions for EA, on the sn_apm_architectural_artifact table that adds that OOB group ...
Team,We are Using Service Builder to update Business Services. Most of the Business services don't have offerings.While updating it through service builder, when selecting Life Cycle stage / Status as operational & In Use it won't allow to publish se...
Hi Community,after a successfull installation of a new MID Server on a Windows Server, what folders and files should be seen ?
Hello All, We have a requirement to integrate 3 different systems. The source system (supplier) will contain all the asset master data and this data should be pushed into the middle layer, which is a vendor ServiceNow instance and hosts the fulfillm...
We are planning to implement end to end Application Lifecycle Management process inclusive of Enterprise Architecture, Demand Management, Change Management and Release Management. Have anyone did this before? If yes, please share the sequence/knowled...
Hi all we are facing some issues while de provisioning users via azure AD to snow user provisioning For user provisioning we have used the attribute ‘IsSoftDeleted’ in azure . If soft delete is true , active flag should be set to false in snow And v...
My client has requested to rollout only "Application Portfolio" and "Hide" all other widgets on the EA workspace. Can you please provide steps on how to selectively hide/Keep the widgets on the EA workspace ( screen snapshot attached) Keep widget - A...
Anyone who uses Enterprise Architecture Workspace and specifically the Business Portfolio know of a way in which we can export the 'Business capabilities hierarchy' to excel while preserving the tiered structure? Use case is to send a spreadsheet to ...
Hello, I wanted to ask your view on the value of adding "Business Processes" to ServiceNow? Or what these are used for? My initial thought were they could be akin to Value Streams, and that you could assign Business Capabilities to each stage of the...
Hi All, We are implementing EA. There are users who dont have itil role but have apm_user role which gives them access to view the Business application and associated relationships. The users who dont have itil role cant see the infrastructure relati...