I would like to show the value of TRM to my org but due to limitations of the PDI instance and my account for ServiceNow, I am unable to install the HAMP plugin. This is an issue when demoing or understanding if a module is something the org would l...
I ran across a doc on the EA Cloud Assessment Scoring Profile that makes reference to "Integration complexity (integration_complexity) field of the business application record." However I cannot find that field when looking at the business applicati...
While in the Enterprise Architecture workspace Portfolio Health reporting, or even while looking at the Business Application table [cmdb_ci_business_app] how can we quickly and easily see whether or not a Business Application is tied to a Business Ca...
We are looking to remove Performance Analytics and need to determine how many dashboards in the environment are using the PA indicators - any OOTB solutions for this or some other method ? Thanks in advance
Hello all, We have recently adopted a new Business Capability hierarchy that I am wanting to import into our production instance, but we have existing capability data that would be considered legacy. Although these are records I will be looking to re...
Hi, We are exploring an idea to name software catalog items with more end-user friendly names. What we are thinking is instead of using the software license name as the cat item, we would like to use the application name that built by the software....
I've aligned the field in the form, but when looking through workspace, it doesn't.How do I align the fields in the form screen of record in workspace? How to adjust the UI?
Dear All, The customer has a request to create a report in Workspace that counts the number of days between two dates. The date difference between the current time minus the Last Date (a field in the table) is used as a statistical category. How do I...
Dear All,In the form of the service side record, the planned desperate column is a single column, but when I open this record in workspace, it is a width column. How do I make [planned desperate] a single column in the workspace.Thank you!
Im using digital integration and capturing digital integration and digital interfaces. However the plan is to allow other teams to request digital integrations or digital integration updates in the future and then approve them. I noticed that there ...
I had a request to capture all the URL's that my organisation manages into service now, Since I mostly focus on APM I considered putting them in APM but I could not make sense of where they would fit. I asked my teams locally and they said they coul...
I'm currently using the digital integration module to capture digital integrations,I noticed that there are the following lists Digital interfacesDigital Integrations Digital integration requests I am considering using the Digital Integration request...
In the past my company’s approach to APM was to dump any and all software into the system (not ServiceNow). The result was that alongside enterprise managed strategic applications were freeware programs installed on single PC’s (out of 30,000 give o...
There are a few fields I dont know the difference between e.g. in the trigger there is "Process driven", Manual, Event. if a person clicking on a step in a process triggers this event would it be manual or process driven? So is there a standard set o...
Dear All, In workspace, how to filter List Record with filter? The filter I created can filter other reports, but it cannot filter List. Is there any problem with my setting. thank you!
