Logic for "Invest", "Sustain", "Replace" in Application Portfolio Analysis > Group Analysis chart?

JoeD991
Mega Contributor

Apologies if I've posted this in the wrong spot..

 

In the APM module > Application Portfolio Analysis > Group Analysis bubble chart  SNOW will display the applications in the grouping by their scores.   It will also assign a recommendation of "Sustain", "Invest" or "Replace" for the applications.

 

Does anyone know what criteria is used to determine these indicators?

What are the cutoff levels? (ie - what determines if something is "Sustain" or "Replace")?

Is there a way to see (or change) the rules around when "Sustain", "Invest" or "Replace" is chosen for a business application in the APM module > Application Portfolio Analysis > Group Analysis bubble chart ?

1 REPLY 1

Doron Orbach
ServiceNow Employee
ServiceNow Employee

Hi,

 

You can determine the X and Y axis values (this is part of the setup), and this will determine which will be the different 4 quadrants of the bubble.

Each time the app will land in one of the sections (based on the selected indicator scores that are the X or Y axis), the categorization to Sustain, Invest etc will be done.