Making a GET api call and getting the 404 error

[Asma Khalil]

when i make a get call i am getting the following response ,
with error code 404
{
"message":"no Route matched with those values",
"request_id":"c8cd112d029a3f2fbb34713f99f4f622"
}

[sandeepdutt]

Hi @Asma Khalil ,

by the error it looks like is not the typical ServiceNow REST API error. It is more commonly returned by API gateways or third-party services when the requested route doesn't exist.

[Ankur Bawiskar]

@Asma Khalil 

which API you are consuming?

Did you try consuming the API endpoint from postman?

what type of authentication are you using?

[Tanushree Maiti]

Hi @Asma Khalil 

A possible reason for the no Route matched with those values error  are 

• You entered an incorrect HTTP method in your request, such as using GET when it should have been POST.
• You sent the request to an incorrect Endpoint/URL
• Verify your endpoint URL exactly matches the documentation
• Ensure you haven't forgotten the version prefix like /v2/ in the path .
• If you are dynamically populating end point, Ensure extra / is not getting added in the end point . In one of my integration - I faced this issue.