I need help designing a flow that retrieves information from a list collector
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05-20-2024 10:32 AM
I need help designing a flow that retrieves information from a list collector, creates the necessary tasks, and assigns each one to the appropriate assignment group.
These are the step i have done and it doesn't work.
Step - 1 ( Pick up information from from list table and filter the data as per "Reference Qualifier" ) - Completed
List Collector - subscriptions_to_decommission
Created a flow design
Trigger - Service Catalog
Action 1- Get Catalog Variables from CCL Client Offboarding
( Added catalog variables "subscriptions_to_decommission"
Action 2 -
Action 3
Action 4
Action 5
Please can any assist, as to why it can't create SCtask
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05-20-2024 02:56 PM
Hi @Sid2024,
Looks like the Look Up Records action does not return any records.
Since you are using a List Collector, I don't think you need to use the Look Up Records at all.
You should be able to use the variable from Action 1 in the For Each Item action instead.
e.g.
Cheers
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05-21-2024 06:06 PM
Hi @Sid2024 ,
I suggest to check the execution of your flow as you test it and debug your flow.
Select the appropriate record for testing, "run test" then click "Your test has finished running. View the flow execution details".
If this helps please mark as helpful and solution.
Regards