I need help designing a flow that retrieves information from a list collector

Sid2024
Tera Contributor

I need help designing a flow that retrieves information from a list collector, creates the necessary tasks, and assigns each one to the appropriate assignment group.

 

These are the step i have done and it doesn't work.

Step - 1 ( Pick up information from from list table and filter the data as per "Reference Qualifier"  ) - Completed

 

List Collector - subscriptions_to_decommission

 

Created a flow design 

Trigger - Service Catalog

Action 1- Get Catalog Variables from CCL Client Offboarding  

               ( Added   catalog variables   "subscriptions_to_decommission"

Action 2 -

Sid2024_0-1716225141179.png

 

Action 3

Sid2024_1-1716225220525.png

 

Action 4 

Sid2024_6-1716226228661.png

 

 

Action 5 

 

Sid2024_3-1716225456982.png

 

Sid2024_4-1716225517045.png

 

Sid2024_5-1716226138872.png

 

 

Please can any assist, as to why it can't create SCtask 

2 REPLIES 2

James Chun
Kilo Patron

Hi @Sid2024,

 

Looks like the Look Up Records action does not return any records.

Since you are using a List Collector, I don't think you need to use the Look Up Records at all.

You should be able to use the variable from Action 1 in the For Each Item action instead.

e.g.

JamesChun_0-1716242173763.png

 

Cheers

 

Zack Hilacan1
Mega Sage

Hi @Sid2024 ,

 

I suggest to check the execution of your flow as you test it and debug your flow.

ZackHilacan1_1-1716339816684.png

 

ZackHilacan1_0-1716339775415.png

Select the appropriate record for testing, "run test" then click  "Your test has finished running. View the flow execution details".

 

If this helps please mark as helpful and solution. 

Regards