Need to fetch Knowledge article number in sysapproval_approver Table for Approving field

priyanka Ganta
Tera Contributor

Need to get KA number to easily understand the approvals the users are receiving 

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @priyanka Ganta ,

 

Where do you want to fetch the KB number from? If an approval is in the Article , by default, it appears in the Approving field.

 

Am I missing something here?

 

ex:

HemanthM1_0-1766746134520.png

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

nayanmule
Tera Guru

@priyanka Ganta  , As mentioned by @Hemanth M1 

The KB article number is always present on the approval table . Do you need any other workaround or if you have any other requirements related to this ?

 

Regards,

Nayan