Need to populate the Help Text based on each subcategory in catalog item

priyanka Ganta
Tera Contributor

Need to populate the Help Text upon selection of each subcategory in catalog item (subcategory is dependent on sys_choice table)

 

Kindly refer the screenshots for reference 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@priyanka Ganta 

you can't dynamically show/hide or change the help text

why not show field message near that variable using onChange catalog client script?

this is safest option

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @priyanka Ganta It’s not possible to do this dynamically out of the box on the platform. You can use a UI Policy to show a message when a change happens, or use a client script instead.

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