Hello Experts, I need to create a test step to add attachment to a record producer. the record producer is written for case creation, where before submission of the record producer, we need to add attachment. I'm using OOB Test step - "Add Attachment...
While testing an application in MSP (Domian separated) environment, are there any checks a QA consultant can employ to ensure defect free delivery .Reply should include development challenges in MSP environment and checks to detect possible bugs cre...
Looking for a project that I can a group of developers can work on pro bono. A non-profit system would be great, but we are open to other projects. The purpose of the project will be to give SNOW experience to junior developers and will be led by a...
I created an application where the user sends a ticket to support and they resolve the ticket. My problem is, I can't establish a definition of how each role will access its given form and list layout I have 2 users: test.user and test.support When I...
I installed the plugin com.glide.service-portal.user-criteria, but the status was always 0%,Can I cancel the installation?How to solve this problem?
Hello! We will be upgrading our SNow production environment to the latest version in a few weeks. We're updating our Automation (Tool: Automation Anywhere) bots using the SNow dev environment which has already been updated to the latest version. We...
I need to create about 70 stories under an Epic. Each story would have a unique description.
Recently our team went to a servicenow event and commented that at the beginning of hiring ITSM you are given access to three instances, however reviewing we only have the Dev and Prod instances in use, could someone guide me How to validate if we ha...
Are there any Service Now specific QA best practices?
Hi ,I am creating Solution definition in my PDI. (Vancouver)But when i am clicking on Update and Train button I am getting below messageand when i opened the Solution definition it is showing false value..Please guide me here.Also i have few queries:...
Hello ,Currently we using new module which extension of ITSM .Need support for current planned tasks.If anyone interested on give support for task on weekend .Please reach out to me !
Hi there, I attended a really great SNUG meeting yesterday where several schools talked about their LEAP assessment experiences with SN. We are in the early stages of planning a complete revamp of our ITSM program and I'm trying to determine what is ...
Hi Team, We were working on a requirement where we are receiving the response from the third part and that is been stored in the response of HTTP Method by using get method. Now the data received need to be pushed to custom table created. Can anyone ...
When tried to access the subflow variable and tried to dotwalk value is not appearing Case table contain --- field Partner that is referencing to customer_account , Incident case -- referncing to incident table .var CaseNumber = fd_data.subflow_inp...
Hello! Have been searching and unfortunately haven't been able to find an answer so hoping someone here can help. We are trying to report on RITMs by the historical workflow that was used to create them. For context, we have an IT service catalog for...
