Need to fetch Knowledge article number in sysapproval_approver Table for Approving field
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Need to get KA number to easily understand the approvals the users are receiving
2 REPLIES 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi @priyanka Ganta ,
Where do you want to fetch the KB number from? If an approval is in the Article , by default, it appears in the Approving field.
Am I missing something here?
ex:
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
53m ago
@priyanka Ganta , As mentioned by @Hemanth M1
The KB article number is always present on the approval table . Do you need any other workaround or if you have any other requirements related to this ?
Regards,
Nayan