Performance Analytics (PA) Advanced training issue
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06-28-2024 01:23 PM
Not sure where to direct this question but needed to start somewhere. I have an issue with completing the Performance Analytics (PA) Advanced training because I can't create a Indicator Source because the Facts Table does not exist. When does the Rep Snc Global Admin System Outages facts table get created in the instance. One of my co-workers had no issue but I can't seem to get past this. Any help would be appreciated.
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06-28-2024 02:28 PM
Hi @BevKo
The issue can be due to the lab instance is not fully loaded during the initial phase or you might not have full access or required role.
You can release this instance and take a new one, but in that case, your progress will be lost.
- Or you can skip this step and move to the next one
or if you did more than 80% labs, you can submit the instance and you will get cert ( this will be last option)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-28-2024 04:51 PM
Thanks for the quick response. I actually released the instance and got a new one today and got the same result. I have completed 94% of the total training but can't get past this lab. Can you explain what you mean about the role?
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06-29-2024 12:59 AM
Hi @BevKo
I'm sorry to hear , it might be some lab issue, please check if you are missing any role to see that table.
As you done with 94%, on labs page in Now learning , you will see the submit button, near to your lab score, if you submit that your cert will be completed.
Please share lab page full screenshot.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-30-2025 05:09 PM
I have the same issue too, I was looking for Rep Snc Global Admin System Outages [u_rep_snc_global_admin_system_outages], and instead the only option that appear was Rep 1234 Global Admin System Outages [u_rep_1234_global_admin_system_outages].
I attempted to use this instead to complete the LAB task, and when i do this the KPI Details are blank, even whrn the collection job shows that is has collected data.