I'm trying to get a report or list of KB view counts by source. Our KBs can be viewed from..

XenabR
Giga Contributor

‎03-26-2025 11:16 PM - edited ‎04-17-2025 10:12 PM

I'm trying to get a report or list of KB view counts by source. Our KBs can be viewed from our ESC portal, KB portal (SP), incident and native. I'd like to be able to filter view count depending on where the KB was viewed. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-27-2025 01:04 PM

Hi @XenabR 

 

You can add your question here: https://www.servicenow.com/community/knowledge-managers/gh-p/knowledge-managers-

 

also, i am having same req and i tried but there is no way to find out the same.

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