ServiceNow and LeanIX integration connection issue after changing the IP address

[Ganeshm1]

Hi All,

We have configured the integration between ServiceNow and LeanIX as per the below documentation.

https://docs-eam.leanix.net/docs/servicenow

It was working fine as expected but recently LeanIX side they have changed services to some new IP address. Previously it was 23.97.217.0 as per the document: https://docs-eam.leanix.net/docs/setup-in-leanix

Can anyone suggest is there any configuration we have to do in ServiceNow to whitelist the suggested IP address?

NOTE: I have given Allow permission in the IP Address Access Control table but still connection is not established. 

Kindly suggest on this. Thank You!

Regards,

Ganesh

[Ganeshm1]

Additional Information: Below is the additional information we got from the setup from LeanIX article: https://docs-eam.leanix.net/docs/setup-in-leanix